STRATEGIC INITIATIVES CONSULTANT - 42000597

State of Florida • Tallahassee, FL

6d • $52,955 - $54,543

About The Position

The Strategic Initiatives Consultant (class title: Government Operations Consultant II) works in the Director’s Office of the Florida Department of Agriculture and Consumer Services, Division of Administration. The position performs complex administrative work with regional and statewide impact and requires independent thought and judgment in support of department programs and activities. It reports to the Training and Research Manager-SES and provides technical presentations to internal and external customers as requested.

The role reviews department business processes and systems for compliance with state and federal laws, agency rules, policies, and procedures; uses data models to communicate and assists customers with workflow organization and business strategies; and develops solutions and best management practices to improve process efficiency and communication. It also supports organizational development, strategic planning, and change initiatives; develops measurable evaluation criteria; monitors implementation and reports findings; and conducts surveys, statistical analyses, and consultations on standard operating procedures.

Occasional travel is required. The successful applicant must pass a background screening, including fingerprinting. A standard numerically based work sample with a minimum passing score is part of the selection process. The position may require work beyond a normal eight-hour day and lifting, carrying, transporting, and setting up audio/visual resources and other items weighing up to 40 pounds.

Requirements

• High school diploma or equivalent and seven years of professional or nonprofessional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering, or administrative work; or a bachelor’s degree from an accredited college or university and three years of professional experience in those fields; or a master’s degree from an accredited college or university, which may substitute for one year of the required experience.
• Possession of a valid Class E driver license.
• Ability to be proactive and self-starting, solve problems, and think independently and analytically.
• Excellent oral, written, public-speaking, and facilitation communication skills.
• Knowledge of business analysis, quality assurance, and workflow tools or practices.
• Knowledge of project management methodologies and attention to detail.
• Ability to understand risk-based management approaches; plan, organize, and support program activities; respond quickly to changing priorities and deadlines; work in a high-volume, fast-paced team environment; and prioritize and manage multiple tasks.
• Ability to manage general office needs and activities and learn and develop new skills in the work environment.
• Ability to work beyond a normal eight-hour day when needed to accomplish program objectives.
• Ability to carry, load, transport, and set up audio/visual resources and other items weighing up to 40 pounds.
• Intermediate to advanced skills with Microsoft Office programs, including Word, PowerPoint, Excel, Outlook, and Visio, and Minitab or other statistical software.
• Skill in preparing, editing, and proofreading written materials.
• Must pass a background screening, including fingerprinting.
• Must meet the minimum passing score on the standard numerically based work sample to move to the next phase of consideration.

Responsibilities

• Review and examine department business processes and systems for compliance with state and federal laws, agency rules, policies, and procedures.
• Use data models to communicate and assist customers in organizing workflow activities and developing business strategies.
• Help develop solutions that improve process efficiency and communication between users.
• Develop and implement best management practices relating to business process excellence.
• Conduct and interpret statistical analyses for business process excellence projects.
• Provide organizational-development facilitation services to the department and external customers, including focus groups, listening sessions, brainstorming meetings, assessments, and information interviews.
• Assist in developing strategic-planning best management practices and implementing them throughout the department.
• Develop and deploy measurable criteria to evaluate the effects of change initiatives in relation to the department’s strategic plan.
• Monitor change initiatives and report findings in a timely manner that meets customer needs.
• Conduct department surveys, including their development, management, results stratification, and reporting.
• Consult with department managers on standard operating procedure development.
• Provide technical presentations to internal and external customers as requested.
• Perform other related duties as assigned.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED