Strategic Initiatives Consultant, Merchant Services

Wells Fargo • Irving, TX

7d • Hybrid

About The Position

Wells Fargo is seeking a Strategic Initiatives Consultant to support Merchant Services and help shape and execute high-priority initiatives within the Merchant Acquiring business. The position partners closely with senior leadership to identify growth opportunities, evaluate strategic options, and advance near-term objectives and long-term business goals. As a trusted advisor, the consultant leads analysis and resolution of complex business challenges, develops actionable strategies, and oversees cross-functional execution from concept through implementation, with accountability for measurable outcomes.

Wells Fargo Merchant Services provides financial solutions that help businesses accept and process payments, including hardware and software for in-person, online, and telephone payments, along with tools to manage operations and identify growth opportunities. This position supports strategic planning, business execution, operating reviews, organizational initiatives, and special projects across Merchant Services. It currently offers a hybrid work schedule and is based at one of the posted locations: Charlotte, North Carolina, or Irving, Texas. Relocation assistance and visa sponsorship are not offered. Applicable outside-activity and personal-investing compliance policies may apply.

Requirements

• At least 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination thereof.

Nice To Haves

• At least 5 years of experience in Business Execution, Strategy, Management Consulting, Business Transformation, Program Management, Strategic Planning, or a related area.
• Experience in Merchant Services, Payments, Treasury Management, Commercial Banking, Financial Services, or FinTech.
• Experience leading and executing complex cross-functional initiatives in a large, matrixed organization.
• Strong project management, problem-solving, organizational, and execution skills.
• Experience supporting strategic planning, business execution, business transformation, or organizational effectiveness initiatives.
• Strong financial and business acumen, including evaluating business performance and operational metrics.
• Advanced analytical skills, including the ability to synthesize information and develop leadership recommendations.
• Knowledge of the payments ecosystem, merchant acquiring, payment acceptance solutions, and emerging payment technologies.
• Experience building executive dashboards, scorecards, and leadership reporting.
• Ability to communicate complex concepts through compelling storytelling, data visualization, and executive-ready presentations.
• Experience supporting senior executives and leadership teams on highly visible strategic initiatives.
• Exceptional written, verbal, and presentation communication skills.
• Advanced PowerPoint and executive presentation development capabilities, including producing polished, concise, impactful materials for senior leaders.
• Ability to influence without direct authority and build partnerships across diverse stakeholder groups.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.

Responsibilities

• Lead and support complex cross-functional initiatives that advance strategic priorities across Merchant Services.
• Partner with senior leaders and key stakeholders to identify, prioritize, and execute initiatives that improve business performance, client experience, operational effectiveness, and organizational outcomes.
• Analyze business performance, market trends, operational metrics, and strategic opportunities to develop actionable recommendations.
• Coordinate across lines of business and support functions to align stakeholders, manage dependencies, and resolve issues.
• Identify opportunities to streamline processes, improve efficiency, and enhance execution while maintaining risk and control disciplines.
• Develop executive-level presentations, board materials, business reviews, strategic narratives, and communications for senior leadership audiences.
• Translate complex data and business insights into clear, concise, visually compelling presentations that support executive decision-making.
• Support business planning, operating reviews, organizational initiatives, and special projects across Merchant Services.
• Monitor progress against strategic objectives and key performance indicators, identify risks, and recommend actions to achieve desired outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed