Senior IT Systems Analyst (ADO)

Novalink Solutions LLC•Lansing, MI

About The Position

The Senior IT Systems Analyst analyzes business objectives, user requirements, operational procedures, and system problems to identify solutions and improve or automate information processing. The role evaluates alternatives through studies and cost-benefit analysis, documents user needs and program functions, and assesses system capabilities and scheduling constraints to determine whether requested changes are feasible. The analyst evaluates existing information processing systems and develops or supports new systems to meet current and projected needs. Responsibilities include preparing system and program specifications, technical reports, memoranda, and instructional documentation; upgrading systems and correcting errors after implementation; and potentially assisting programmers or coordinating others in developing, testing, installing, and modifying programs. The role also provides technical assistance for application and hardware issues and supports information sharing with external entities in a customer service environment. It coordinates field use of management information systems, helps determine equipment and system operational and support requirements, and contributes to application design, development, and maintenance. The analyst may also support or recommend processes related to software planning, development, implementation, security, and interfaces. The posting describes advanced IT experience and judgment, independent and cooperative work with management and stakeholders, at least 14 years of field experience, at least five years of ADO proficiency, and a bachelor’s degree. A four-year degree with coursework in computer science, computer information systems, or management information systems is described as generally preferred.

Requirements

  • At least 14 years of experience in the field.
  • At least five years of ADO proficiency.
  • Bachelor’s degree.
  • Proven experience with complex IT concepts, practices, and procedures; advanced experience and judgment to plan and accomplish goals; ability to work independently and cooperatively with management and stakeholders.
  • Knowledge of computer system capabilities and limitations, non-automated system design techniques, IT equipment, programming languages, hardware and software, operating systems, program-code writing, and automated mapping.
  • Ability to analyze systems and procedures, write and revise standards and procedures, communicate effectively, and train others.

Nice To Haves

  • A four-year degree from an accredited college or university with major coursework in computer science, computer information systems, or management information systems is generally preferred.

Responsibilities

  • Analyze business objectives, user requirements, operational procedures, and problems; identify alternative solutions and perform cost-benefit studies.
  • Consult organizational personnel to identify current procedures, problems, and data input, summary, and reporting requirements.
  • Document user needs, program functions, and steps required to develop or modify programs.
  • Review system capabilities, specifications, and scheduling limitations to assess the feasibility of requested programs or changes.
  • Evaluate existing information processing systems and develop or support systems to improve operations and meet current and projected needs.
  • Prepare equipment and program specifications, technical reports, memoranda, instructional manuals, charts, diagrams, tables, and flowcharts.
  • Upgrade systems and correct errors after implementation.
  • Assist programmers with project specification or programming problems and potentially direct or coordinate others developing, testing, installing, and modifying programs.
  • Provide technical assistance for application and hardware problems and support information sharing with external entities in a customer service environment.
  • Coordinate and plan effective field use of management information systems.
  • Determine operational, technical, and support requirements for locating, installing, operating, and maintaining office equipment and systems.
  • Assist in describing problems logically and devising solutions, and in designing, developing, and maintaining computer applications.
  • Potentially support and recommend processes involving software technology planning, development, implementation, system security, and interfaces.
  • Communicate effectively, write and revise standards and procedures, and train others.
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