Senior IT Specialty Analyst/Clinical
About The Position
The Senior IT Specialty Analyst is responsible for day-to-day support, maintenance, optimization, and enhancement of Epic applications across Clinical, Revenue Cycle, and Access areas. The role uses advanced application and healthcare workflow knowledge to evaluate business and clinical needs, recommend solutions, and improve system utilization and operational processes. Responsibilities include application build and configuration, upgrades and enhancements, workflow assessments, system testing, troubleshooting, incident and change management, and implementation of software releases. The analyst works independently with limited supervision, partners with cross-functional teams and end users, and may lead smaller projects or components of larger initiatives. The role may also provide guidance and support to less-experienced team members. Candidates may be considered for current and future Epic opportunities based on experience, certifications, and alignment with the applicable functional area. The position is based in Norfolk, Virginia, with multiple shifts available. The posted annual base pay range for full-time employment is $110,947.20–$163,196.80. Additional compensation may include shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Requirements
- Bachelor’s degree preferred.
- At least 5 years of relevant experience with a degree, or at least 7 years without a degree.
- Epic certification, accreditation, or proficiency in one or more applicable Epic applications is required or preferred depending on the specific position.
- Epic data analytics tools are required, including Cogito, Cogito Tools Administration, Caboodle Data Model, Clarity Data Model, Access Data Model, Revenue Data Model, and Clinical Data Model.
- At least 7 years of experience with Epic reporting tools.
- Experience with Epic Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.
- Programming experience with SQL, SSIS, R, Python, or similar tools.
- Strong responsibility, self-motivation, and self-management.
- Curiosity, quick learning, strong exploratory analysis skills, and pride in work quality.
- Ability and interest in collaborating with others to find solutions.
- Familiarity with clinical terminology or workflows.
Nice To Haves
- Bachelor’s degree.
- Epic certification, accreditation, or proficiency where not required for the specific position.
Responsibilities
- Support, maintain, optimize, and enhance Epic applications across Clinical, Revenue Cycle, and Access areas.
- Evaluate business and clinical needs and recommend application and workflow solutions.
- Improve system utilization and operational processes.
- Perform application build and configuration, upgrades, and enhancements.
- Conduct workflow assessments and system testing.
- Troubleshoot issues and participate in incident and change management.
- Implement software releases.
- Partner with cross-functional teams and end users.
- Work independently with limited supervision.
- Lead smaller projects or components of larger initiatives as needed.
- Provide guidance and support to less-experienced team members as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)/403(b) with employer match
- Paid time off, including vacation, sick time, and holidays
- Paid parental leave
- Paid family caregiver leave
- Paid military leave
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Emergency backup care
- Critical illness plans
- Tuition assistance of up to $5,250 per year
- Discounted educational opportunities through Guild Education
- Student debt pay down up to $10,000
- Pet insurance
- Legal resources plan
- Educational assistance or student loan repayment
- Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria
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What This Job Offers
Job Type
Full-time
Career Level
Senior
