IT Specialty Analyst

Sentara Hospitals•Norfolk, VA

23h

About The Position

Sentara Health is seeking experienced Epic professionals for opportunities across its Clinical, Revenue Cycle, and Epic Access application teams. These roles support the implementation, maintenance, optimization, and enhancement of Epic applications and related healthcare technology solutions. Depending on the position and functional area, work may include application build and configuration, workflow analysis, system testing, upgrades and enhancements, troubleshooting, optimization, and ongoing application support. Team members work with clinical, operational, revenue cycle, and technical stakeholders to translate business needs into Epic solutions and improve workflows, system performance, and user experience. Opportunities may involve clinical, patient access and scheduling, or revenue cycle applications. Candidates will be considered based on their Epic experience, certifications, and alignment with current and future openings. The role includes experience with Epic reporting tools such as Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting. The posting lists a base pay range of $89,294.40–$131,851.20 annually for full-time employment. Compensation may also include shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities; actual compensation may vary based on qualifications, experience, location, market conditions, and business needs.

Requirements

Bachelor’s degree preferred; alternatively, five or more years of relevant experience without a degree.
Epic certification, accreditation, or proficiency in one or more applicable Epic applications is required or preferred depending on the specific position.
Three to five years of experience with Epic reporting tools.
Experience with Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.
Programming experience with SQL, SSIS, R, Python, or similar tools.
Strong sense of responsibility, self-motivation, and self-management.
Curiosity, quick learning, strong exploratory analysis skills, and pride in work quality.
Collaborative approach to finding solutions to questions.

Nice To Haves

Epic data analytics tools and related areas: Cogito, Cogito Tools Administration, Caboodle Data Model, Clarity Data Model, Access Data Model, Revenue Data Model, and Clinical Data Model.
Familiarity with clinical terminology or workflows.
Bachelor’s degree.
Epic certification, accreditation, or proficiency in applicable Epic applications, depending on the specific position.

Responsibilities

Implement, maintain, optimize, and enhance Epic applications and related healthcare technology solutions.
Build and configure applications, analyze workflows, and conduct system testing, depending on position and functional area.
Support upgrades, enhancements, troubleshooting, optimization, and ongoing application needs.
Partner with clinical, operational, revenue cycle, and technical stakeholders to translate business needs into Epic solutions.
Help improve workflows, system performance, and user experience.
Use Epic reporting tools, including Reporting Workbench, Radar dashboards, and SlicerDicer self-service reporting.

Benefits

Medical, dental, and vision plans
Life and disability insurance
401(k)/403(b) with employer match
Paid time off, including vacation, sick time, and holidays
Paid parental and military leave
Paid family caregiver leave
Adoption, fertility, and surrogacy reimbursement up to $10,000
Emergency backup care
Educational assistance or student loan repayment
Tuition assistance of $5,250 per year and discounted educational opportunities through Guild Education
Student debt pay down up to $10,000
Pet insurance
Legal resources plan
Voluntary benefits
Opportunity to earn an annual discretionary bonus if system and employee eligibility criteria are met