Senior IT Quality Assurance Analyst

Standard Process•Wisconsin Remote, WI

2d•$85,800 - $128,700•Remote

About The Position

Standard Process Inc. is seeking a Senior Software Quality Assurance Analyst to own API, integration, and end-to-end business process testing across enterprise and customer-facing applications. This hands-on role partners with Development, Product, business teams, and Quality Engineering to investigate complex issues, improve release confidence, and ensure systems and data work reliably across critical workflows. The role owns API test strategy, coverage, execution, and maintenance; validates services and integrations; and investigates defects with technical teams. It also translates business requirements and risk into test plans, executes testing across customer and operational workflows, and validates data exchange and transaction integrity across enterprise platforms. The analyst contributes to QA standards, risk-based testing, planning, triage, release decisions, and continuous improvement. They mentor QA team members and collaborate with SDETs to identify automation opportunities and improve automated coverage and CI/CD quality practices. This is a remote position with occasional required visits to the company headquarters in Palmyra, Wisconsin. Preference is given to candidates in Wisconsin or within reasonable traveling distance, though qualified candidates in other states may be considered if they can meet the on-site requirements. The expected annual salary range is $85,800–$128,700; new hires commonly start no higher than the midpoint of $107,000, with starting pay based on qualifications, experience, and internal equity.

Requirements

Bachelor’s degree in a related field or equivalent practical experience.
At least 5 years of software quality assurance experience, including at least 3 years of hands-on API testing.
Experience testing complex enterprise applications, integrations, and end-to-end business workflows.
Strong knowledge of the software development lifecycle and Agile delivery practices.
Hands-on testing of REST and SOAP services using Postman and Swagger/OpenAPI.
Strong understanding of HTTP methods and status codes, JSON/XML, OAuth, JWT, API keys, request/response validation, and negative testing.
Ability to design API tests from requirements or specifications and troubleshoot failures across systems.
Expertise in functional, regression, smoke, exploratory, integration, and end-to-end testing.
Strong analytical, troubleshooting, root cause analysis, and defect management skills.
Ability to work independently, prioritize risk, and clearly communicate quality concerns.
SQL and database validation experience.
Ability to analyze logs, data, and system behavior across integrated applications.
Experience with Azure DevOps or a similar work management tool.
Working knowledge of software architecture, CI/CD, and test automation concepts.

Nice To Haves

Experience with OroCommerce, IFS ERP, eCommerce, order management, or middleware integrations.
Experience with Katalon Studio or another test automation framework.
Experience supporting automated API testing and CI/CD quality gates.

Responsibilities

Own API test strategy, coverage, execution, and ongoing maintenance.
Validate REST and SOAP services, including payloads, authentication, business rules, error handling, and data integrity, using tools such as Postman and Swagger/OpenAPI.
Design positive, negative, boundary, and failure-path tests for APIs and integrations.
Investigate API and data defects using logs, SQL, specifications, and system behavior, and partner with technical teams to identify root causes.
Translate business requirements and risk into clear test plans, scenarios, and traceable coverage.
Execute end-to-end, regression, smoke, exploratory, and release-readiness testing across customer and operational workflows.
Validate critical workflows across multiple systems, including production support and post-release testing when needed.
Validate system-to-system workflows, data exchanges, synchronization, and transaction integrity across enterprise platforms.
Identify integration risks and failure points, analyze defects, and collaborate with technical and business teams on resolution.
Improve QA standards, defect prevention, root cause analysis, and risk-based testing practices.
Contribute to planning, refinement, triage, retrospectives, and release decisions.
Mentor QA team members and advocate for quality throughout the software development lifecycle.
Identify automation candidates based on business risk, repeatability, and value.
Partner with SDETs to make manual tests automation-ready and review automated coverage.
Support continuous improvement of test design, documentation, and CI/CD quality practices.