Senior IT Business Analyst IV (Enterprise Solutions, SQL & Agile Product Delivery)

Axiom Path•Charlotte, NC

4d•Hybrid

About The Position

The Senior IT Business Analyst IV serves as a strategic partner between business stakeholders, product owners, and technology teams, translating complex business challenges and strategic objectives into practical, scalable technology solutions. The role combines advanced business analysis, enterprise systems integration, data analysis, Agile delivery, and product ownership support, and contributes to enterprise-wide technology initiatives, modernization, process optimization, and business transformation. This position is based at the Charlotte, NC corporate office and follows a hybrid arrangement requiring four days onsite per week. The analyst collaborates with business leaders, product owners, architects, data teams, and Agile development teams, and mentors junior and mid-level Business Analysts.

Requirements

7+ years of experience in IT business analysis, systems implementation, enterprise technology delivery, data analysis, or business process improvement.
Proven experience leading complex business analysis initiatives across multiple enterprise applications, business functions, or technology platforms.
Strong expertise in requirements gathering, stakeholder interviews, business process analysis, gap analysis, functional specifications, and solution documentation.
Advanced SQL and data analysis skills, including querying relational databases, validating data, troubleshooting issues, and analyzing data movement between systems.
Experience developing complex source-to-target data mappings across transactional systems, data warehouses, and structured or unstructured data sources.
Strong understanding of Agile/Scrum, including backlog management, user story development, acceptance criteria, sprint ceremonies, and requirements traceability.
Experience collaborating with product owners on feature prioritization, product roadmaps, backlog refinement, and technology delivery planning.
Ability to evaluate technical solutions, assess dependencies, identify risks, and recommend approaches that deliver measurable business value.
Experience supporting enterprise applications, performing root cause analysis, and resolving complex production issues.
Strong understanding of systems integration, enterprise applications, data flows, and technology implementation lifecycles.
Experience collaborating with architects, developers, QA teams, product managers, and business stakeholders throughout the software development lifecycle.
Experience mentoring Business Analysts, improving documentation standards, and promoting consistent business analysis practices.
Exceptional communication, stakeholder management, negotiation, analytical thinking, and problem-solving skills.
Ability to work independently, manage ambiguity, influence cross-functional stakeholders, and communicate technical concepts to business audiences.
Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline, or equivalent practical experience.

Nice To Haves

Master's degree in Business, Technology, or a related discipline.
Advanced experience in enterprise analysis, data strategy, product ownership support, or technology delivery leadership.

Responsibilities

Lead end-to-end business analysis for complex, cross-functional technology initiatives, translating strategic objectives into requirements, functional specifications, and actionable solutions.
Partner with business leaders, stakeholders, and product owners to understand processes, identify improvement opportunities, and prioritize technology investments based on value, risk, and organizational objectives.
Develop business and functional requirements, epics, features, user stories, acceptance criteria, and supporting documentation throughout the Agile delivery lifecycle.
Conduct enterprise-wide gap analysis across processes, applications, and data environments to identify inefficiencies, system limitations, and improvement opportunities.
Perform advanced SQL queries, data analysis and validation, and complex source-to-target data mapping across relational databases, data warehouses, and other enterprise data structures.
Collaborate with architecture, engineering, data, and application teams to evaluate solution options, assess dependencies, and support successful integration across enterprise systems.
Support product owners with backlog management, feature prioritization, backlog readiness, and alignment of technology roadmaps with business priorities.
Facilitate Agile ceremonies, including backlog refinement, sprint planning support, user story mapping, sprint reviews, and retrospectives.
Establish requirements strategies, validation approaches, and acceptance criteria to ensure solutions meet business objectives and operational expectations.
Provide advanced application support and troubleshoot complex production issues, performing root cause analysis and coordinating resolution across technical and business teams.
Deliver executive-level presentations, requirements reviews, and process discussions that communicate recommendations, business impacts, risks, and solution trade-offs.
Track solution effectiveness and business outcomes and identify opportunities to improve application performance, process efficiency, and user experience.
Mentor junior and mid-level Business Analysts in requirements documentation, stakeholder engagement, solution evaluation, and Agile delivery best practices.