About The Position

This hands-on, delivery-focused role supports a collaborative Agile IT organization and partners with Center of Support, Marketing, and Equipment Services business teams. The analyst works across customer-facing and internal applications with developers, QA, and product stakeholders to deliver enhancements, troubleshoot issues, and improve business processes. The position requires close engagement with business users and technical teams, an understanding of data sources and flows, and the ability to translate complex needs into clear, actionable requirements. The role is contract-based, with potential extension; conversion discussions may occur but are not guaranteed.

Requirements

  • 5–7 years of experience as an IT Business Analyst or in a similar role supporting application delivery.
  • Proven experience gathering and documenting business and functional requirements.
  • Strong SQL skills, including the ability to write and interpret SELECT statements with joins and filters.
  • Experience analyzing data sources and validating business logic; this is not a reporting or BI role.
  • Hands-on experience with data mapping, data profiling, and understanding ETL concepts.
  • Experience working in Agile/Scrum environments.
  • Ability to work independently, manage shifting priorities, and collaborate closely with cross-functional teams.
  • Excellent communication skills, including the ability to translate between business and technical audiences.
  • Bachelor’s degree required.

Nice To Haves

  • A degree in Business or a related field is preferred.

Responsibilities

  • Partner with business stakeholders to understand workflows, challenges, and data needs across multiple business units.
  • Elicit, document, and manage business and functional requirements, including BRDs, FRDs, and user stories.
  • Translate business needs into clear requirements for development and QA teams.
  • Write and execute SQL queries to analyze, validate, and troubleshoot data using filters, joins, and basic analysis.
  • Perform data mapping, source-to-target documentation, and business logic capture for downstream processes and ETL.
  • Participate in Agile ceremonies, including backlog grooming, sprint reviews, retrospectives, and story refinement.
  • Support User Acceptance Testing (UAT) and assist developers with unit testing validation.
  • Provide Level 2 application support, perform root-cause analysis, and collaborate with IT and business partners to resolve issues.
  • Help business partners understand where data originates and how it flows through systems.
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