Hiring for Senior IS Technician in Portland, OR 97229
About The Position
The Senior IS Technician assists with service calls and installs computer and printer hardware at client stores in the Seattle/Tacoma, Washington, and Portland, Oregon areas. The role is onsite and offsite in the field, requires driving between multiple stores during the day, and may involve several hours of driving in each direction. A permanent client FTS employee provides daily direction and support. The worker must use their own reliable transportation and will be reimbursed for mileage through a weekly expense report at the client reimbursement rate. The technician repairs, stages, configures, and quality-checks IT hardware for stores and field service technicians, and refurbishes and quality-checks returned store equipment. The schedule is approximately 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m.; weekends and holidays may also be normal workdays. This is not a work-from-home position. A motor vehicle record check is required as part of the background check.
Requirements
- Previous hardware repair experience.
- Ability to work independently.
- Valid driver's license and reliable transportation for travel between client locations.
- Ability to lift up to 30 pounds regularly and up to 80 pounds with assistance; the posting also specifies lifting 75 pounds.
- Ability to work flexible hours, including weekends and holidays as needed.
- Excellent customer service skills.
- Strong attention to detail.
- Ability to multitask.
- Good mechanical aptitude.
- High school diploma or GED.
- Motor vehicle record check required.
Nice To Haves
- Two-year technical school education and/or experience.
- Administrative computer skills, including Word and Excel.
- Technical certifications or education.
Responsibilities
- Assist with service calls and install computer and printer hardware at client stores.
- Administer asset tracking using client software systems.
- Stage, configure, and perform bench repairs on specified client store hardware.
- Process applicable warranty claims.
- Accurately record production details and inventory movements.
- Refurbish and quality-check returned store hardware equipment.
- Complete required paperwork and travel between client locations.
Benefits
- Mileage reimbursement at the client reimbursement rate.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
