Senior Inside Sales Representative

Golden Star Technology•Cerritos, CA

12h

About The Position

Golden Star Technology (GST) is seeking an experienced, relationship-driven Senior Inside Sales Representative to support customer accounts, manage order workflows, and help ensure accurate, seamless delivery of technology solutions. The role owns sales-support activities from quote preparation through fulfillment, including customer communication, order tracking, and coordination with internal teams and external partners. It also supports business development and RFQ activity while delivering account management to new and existing clients. The position suits someone who is organized, proactive, customer-focused, and effective in a fast-paced, deadline-driven environment. GST is an IT and AV solutions provider headquartered in Cerritos, California, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide.

Requirements

5–7 years of inside sales experience, ideally in technology, IT solutions, manufacturing, distribution, or another customer-facing technical environment.
Proven negotiation and upselling skills and the ability to build long-term customer relationships.
Confidence preparing, presenting, and refining customer quotes.
Experience using ERP systems.
Strong Microsoft Excel proficiency, including spreadsheets, formulas, and data tracking.
Excellent written communication skills, particularly via email.
Strong attention to detail, accuracy, and organizational skills.
Ability to manage multiple priorities and work effectively in a deadline-driven environment.
Resourceful problem-solving skills and sound critical thinking.
Proactive, collaborative self-starter mindset and commitment to exceptional customer service.

Nice To Haves

Experience selling technology solutions, networking hardware, AV solutions, managed services, cloud services, cybersecurity solutions, or other complex B2B products.

Responsibilities

Prepare customer quotes, validating pricing, delivery timelines, and terms.
Process customer purchase orders accurately and promptly.
Manage order status using backlog reports, open orders, customer portals, and internal systems.
Monitor and follow up on quotes, orders, and customer inquiries to ensure timely resolution.
Coordinate with internal teams and external partners to support smooth order fulfillment and on-time delivery.
Serve as a primary liaison among customers, sales teams, and suppliers.
Support business development efforts and assist with Requests for Quotes (RFQs).
Provide account management to new and existing clients.