Senior Inside Sales Representative

Golden Star Technology•Cerritos, CA

7d•$48,000 - $70,000•Onsite

About The Position

Golden Star Technology (GST) is seeking an experienced, relationship-driven Senior Inside Sales Representative to support customer accounts, manage order workflows, and help ensure accurate and seamless delivery of technology solutions. The role owns sales support activities from quotation through fulfillment and serves as a primary liaison among customers, sales teams, suppliers, and internal teams. It also supports business development and RFQs while providing account management to new and existing clients. The position is based in Cerritos, California. GST describes itself as a provider of IT and AV solutions serving businesses, enterprise organizations, educational institutions, and government agencies nationwide. The company emphasizes teamwork, integrity, accountability, and professional growth.

Requirements

5–7 years of inside sales experience, ideally in technology, IT solutions, manufacturing, distribution, or another customer-facing technical environment.
Proven negotiation and upselling skills and the ability to build long-term customer relationships.
Confidence preparing, presenting, and refining customer quotes.
Experience using ERP systems.
Strong proficiency in Microsoft Excel, including spreadsheets, formulas, and data tracking.
Excellent written communication skills, particularly via email.
Strong attention to detail, accuracy, and organizational skills.
Ability to manage multiple priorities and perform effectively in a deadline-driven environment.
Resourceful problem-solving skills and sound critical thinking.
Proactive, collaborative self-starter mindset and commitment to exceptional customer service.

Nice To Haves

Experience selling technology solutions, networking hardware, AV solutions, managed services, cloud services, cybersecurity solutions, or other complex B2B products is highly preferred.

Responsibilities

Prepare customer quotes, including validating pricing, delivery timelines, and terms.
Process customer purchase orders accurately and promptly.
Manage order status using backlog reports, open orders, customer portals, and internal systems.
Monitor and follow up on quotes, orders, and customer inquiries to ensure timely resolution.
Coordinate with internal teams and external partners to support smooth order fulfillment and on-time delivery.
Act as a primary liaison between customers, sales teams, and suppliers.
Support business development efforts and assist with Requests for Quotes (RFQs).
Provide account management to new and existing clients.