Senior Incentive Programs Specialist

Snap • New York, NY

4d • Onsite

About The Position

Snap Inc. is a technology company focused on helping people communicate and express themselves. The Senior Incentive Programs Specialist is part of Global Trading Incentive Programs and focuses on designing, launching, analyzing, and improving global programs that incentivize revenue and other strategic goals. The role partners closely with Sales, Product, Marketing, Finance, and other teams to design advertiser incentives and execute related processes.

The specialist supports Snap’s Advertiser, Agency, and GM Fund incentive programs, including daily operations, funding allocation monitoring, utilization and performance analysis, complex request review, and issue resolution. The role also helps improve operational processes and workflows, builds actionable insights from internal data, and supports Sales and other stakeholders in deploying funding in line with program objectives and guidelines.

Snap follows a “default together” approach, expecting team members to work in an office four or more days per week. The position is eligible for equity in the form of RSUs. U.S. base salary ranges are $118,000–$176,000 in Zone A (CA, WA, NYC), $112,000–$167,000 in Zone B, and $100,000–$150,000 in Zone C. Starting pay depends on job-related skills, experience, qualifications, work location, and market conditions.

Requirements

• BA/BS degree in business, marketing, communications, or a related field.
• At least 4 years of relevant experience in Revenue Operations, Sales Operations, or a related field.
• Proficiency with Salesforce.
• Experience working effectively in a fast-paced, deadline-driven environment in collaboration with cross-functional teams.
• Professional operations experience in a high-case-volume environment requiring internal relationship management and attention to detail.
• Knowledge of digital advertising sales concepts and practices, including auction marketplaces.
• Experience extracting data with SQL and using data visualization tools such as Looker or Tableau.
• Proficiency with Google Suite and Microsoft Office.
• Problem-solving, troubleshooting, and analytical skills; attention to detail; and ability to execute defined processes.
• Ability to work independently and drive activities to completion in a fast-paced and ambiguous environment.
• Strong partnership skills with Sales and cross-functional teams, including collaboration, solution-finding, and respectfully challenging stakeholders.

Nice To Haves

• Highly detail-oriented, analytical, strategic business thinker who is solutions-focused and has a strong work ethic.
• Strong presentation and communication skills.
• Stakeholder management experience.
• Knowledge of 4A’s/IAB Standard Terms and Conditions Version 3.0.
• Experience reviewing, drafting, and discussing campaign governing terms.

Responsibilities

• Support day-to-day operations and program analysis across Advertiser, Agency, and GM Fund incentive programs, ensuring accurate and efficient execution consistent with established guidelines.
• Monitor incentive funding allocations across programs and Sales organizations, tracking utilization, volume, and value.
• Analyze program utilization and performance to identify trends, risks, inefficiencies, and opportunities to improve funding deployment.
• Partner with Sales teams to explain incentive usage and funding availability and help ensure requests align with program objectives and guardrails.
• Review and provide guidance on custom or complex incentive requests with Sales, Product, Marketing Science, Finance, and Accounting.
• Provide operational support by troubleshooting cases, resolving execution issues, and helping requests proceed from approval through fulfillment.
• Extract, analyze, and interpret data from internal systems and communicate program performance, utilization, and opportunities to stakeholders.
• Contribute to designing, developing, and improving Global Trading & Incentive Programs processes and workflows to increase efficiency, scalability, and partner and client experience.
• Help triage complex operational and program issues, develop data-informed recommendations, and resolve day-to-day Sales questions and challenges.

Benefits

• Paid parental leave.
• Comprehensive medical coverage.
• Emotional and mental health support programs.
• Compensation packages that allow employees to share in Snap’s long-term success.
• Equity in the form of RSUs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior