Senior Incentive Programs Specialist
About The Position
Snap Inc. is seeking a Senior Incentive Programs Specialist to join Global Trading Incentive Programs. The role focuses on designing, launching, and analyzing global programs that incentivize revenue and other strategic goals. The specialist partners with Sales, Product, Marketing, Finance, and other teams to design advertiser incentives and execute and improve related processes. The position supports Snap’s Advertiser, Agency, and GM Fund incentive programs through operational execution, analysis, funding oversight, and issue resolution. The specialist uses data and operational experience to optimize existing processes, build team capability, and provide actionable insights to stakeholders. Snap follows a “default together” approach, expecting team members to work in an office four or more days per week. The role offers equity in the form of RSUs and compensation varies by U.S. pay zone. The stated annual base salary ranges are $118,000–$176,000 in Zone A, $112,000–$167,000 in Zone B, and $100,000–$150,000 in Zone C.
Requirements
- BA/BS degree in business, marketing, communications, or a related field.
- At least 4 years of relevant experience in Revenue Operations, Sales Operations, or a related field.
- Proficiency in Salesforce.
- Experience working effectively in a fast-paced, deadline-driven environment and collaborating with cross-functional teams.
- Professional operations experience in a high-case-volume environment requiring substantial internal relationship management and attention to detail.
- Knowledge of digital advertising sales concepts and practices, including auction marketplaces.
- Experience extracting data with SQL and using data visualization tools such as Looker or Tableau.
- Proficiency with Google Suite, including Sheets, Docs, and Slides, and Microsoft Office, including Excel, PowerPoint, and Word.
- Problem-solving, troubleshooting, analytical, and detail-oriented skills, with the ability to execute defined processes.
- Ability to work independently and drive activities to completion through ownership in a fast-paced and ambiguous environment.
- Ability to partner effectively with Sales and cross-functional teams, collaborate, find solutions, and respectfully challenge stakeholders.
Nice To Haves
- Highly detail-oriented, analytical, strategic business thinker who is solutions-focused and has a strong work ethic.
- Strong presentation and communication skills.
- Stakeholder management experience.
- Knowledge of 4A’s/IAB Standard Terms and Conditions Version 3.0 and experience reviewing, drafting, and discussing campaign governing terms.
Responsibilities
- Support day-to-day operations and program analysis for Snap’s Advertiser, Agency, and GM Fund incentive programs, ensuring accurate and efficient execution in line with established guidelines.
- Monitor incentive funding allocations across programs and Sales organizations, tracking utilization, volume, and value to ensure appropriate deployment against intended use cases.
- Analyze program utilization and performance to identify trends, risks, inefficiencies, and opportunities to improve incentive funding deployment.
- Partner with Sales teams to explain incentive usage, provide visibility into available funding and utilization, and help align requests with program objectives and guardrails.
- Review and provide guidance on custom or complex incentive requests with Sales, Product, Marketing Science, Finance, and Accounting.
- Provide operational support across incentive programs, troubleshoot cases, resolve execution issues, and help requests progress from approval through fulfillment.
- Extract, analyze, and interpret data from internal systems and communicate program performance, utilization, and opportunities to relevant stakeholders.
- Contribute to the design, development, and improvement of operational processes and workflows to increase efficiency, scalability, and the experience of internal partners and advertising clients.
- Triage complex operational and program issues, develop data-informed recommendations, and resolve day-to-day Sales questions and challenges.
Benefits
- Paid parental leave.
- Comprehensive medical coverage.
- Emotional and mental health support programs.
- Compensation packages that allow employees to share in Snap’s long-term success.
- Equity in the form of RSUs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
