Senior Incentive Processor

CLEAResult • Remote - Oregon, OR

8d • $19 - $26 • Remote

About The Position

We are looking for a talented individual to join our team as a Senior Incentive Processor on our Residential Program Team, delivering energy efficiency program implementation services to an Oregon based non-profit client. In this role, you'll support a residential energy efficiency program by reviewing and processing incentive applications for energy efficiency upgrades, such as efficient heating systems and insulation improvements. You'll work closely with customers and contractors by email to ensure submissions are complete and accurate, and see each application through from review to payment.

Requirements

• Strong computer skills and comfort working across multiple systems and databases.
• Highly detail-oriented with a focus on accuracy and thoroughness.
• Ability to work independently and manage your own workload without close supervision.
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• Energy efficiency industry background is a plus, but not required.
• Resourceful, resilient, and detail-oriented.
• Contribute to process improvements in a team based environment where each process has system wide effects.
• Perform additional administrative duties as required.

Responsibilities

• Review incentive applications submitted by customers and contractors to confirm they are complete, accurate, and qualify for the program.
• Enter and maintain data in incentive database(s) and process applications through to payment.
• Communicate via email with customers and contractors to request missing information or clarify project qualification.
• Maintain knowledge of program products, services, and processing procedures.
• Communicate and help resolve disputed rebate claim data.
• Provide guidance to customers and contractors in interpreting program policies to ensure participation and compliance.
• Perform regular application auditing and quality control.
• File applications, retrieve data, and run database queries and reports.

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed