Senior Implementation Engineer

Stryker • Indianapolis, IN

3d • Remote

About The Position

The Implementation Engineer executes technical planning, architecture, and implementation of on-premise communications solutions to achieve successful deployment in customer environments. The role plans, architects, installs, configures, tests, and validates Stryker’s Vocera solution. This includes supporting business process workshops to design communications workflows, configuring the Vocera database, installing system software, and conducting end-to-end system testing. The position is remote and requires 40% travel.

Requirements

• Bachelor’s degree in Computer Science or a related technical field.
• Minimum of 2 years of relevant experience in customer-facing technical services or support.

Nice To Haves

• Demonstrated ability with HL7 integrations or healthcare IT interoperability.
• Prior VMware vCenter experience in large production environments and working knowledge of supporting infrastructure, including blade server systems, storage arrays, and networking equipment, associated with creating and supporting modern virtualized data centers.
• Experience with monitoring tools such as Nagios or Zabbix, and configuration management tools such as Ansible or similar.
• Experience with TCP/IP networking and security fundamentals, as well as network load balancers such as Citrix ADC/NetScaler or F5 BIG-IP.
• Demonstrated understanding of structured implementation methodologies, with emphasis on end-to-end testing of complex systems.
• Prior experience integrating nurse call and/or patient monitoring systems.
• Ability to deploy technology in the healthcare market.

Responsibilities

• Integrate Stryker’s Vocera solution with external systems, including phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware.
• Transfer knowledge to customers’ technical staff so they can maintain Vocera solutions; train customer system administrators and help desk staff.
• Create test plans, troubleshoot customer environments, and optimize Vocera system performance.
• Collaborate with clinical leads to collect workflow requirements and architect a database that meets clinical and technical requirements.
• Coordinate activities effectively with internal cross-functional teams.
• Communicate project status to stakeholders in a timely, consistent, and clear manner.
• Observe security measures to safeguard information against accidental or unauthorized damage, modification, or disclosure, and protect the confidentiality of medical or sensitive records.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior