SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 41000637

State of Florida • Fort Myers, FL

2d • Onsite

About The Position

This Senior Human Services Program Specialist position is in the Office of the Attorney General within the Victim Services, Bureau of Advocacy and Grants Management- Voca Grant Funded Victim Advocate in Ft. Myers, Florida. The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

Requirements

• Eight (8) years of experience in social work or victim services, probation and parole, claims or benefits eligibility determination.
• A Bachelor's degree from an accredited college or university can substitute for four (4) years of the required work experience.
• A master's degree in a related field can substitute for six years of the required experience.

Nice To Haves

• At least two years’ experience providing direct services to crime victims.
• Experience working with crime victims in the court process.
• Familiar with the principles and techniques of effective crisis intervention.
• Strong interpersonal skills, are comfortable with public speaking, and can work independently and effectively manage time while completing a variety of tasks.

Responsibilities

• Analyze victims’ compensation claims through the agency systems in order to assist victims of crime, service providers and victim compensation analysts with claim determination.
• Work collaboratively with law enforcement agencies and the public regarding line of duty death claims.
• Schedules and provides training to allied professionals related to Division programs, such as the Address Confidentiality Program and the Victim Compensation Program.
• Serves as a liaison with local city, county, and state officials, allied professional groups, community groups and the community at large in order to provide information about Florida Statute 960 and collaborate to improve victim services.
• Ensures necessary services are being provided within the assigned geographical area and works with community providers to fill gaps in services.
• Attends local coalition meetings, taskforces, workgroups and review teams to assist with analysis of criminal cases in efforts to improve victim services.
• Deployment to mass casualty criminal incidents, to assist victims, families and communities in need of assistance with victim compensation claims and other duties as assigned.
• Serves as backup to providing appellate notification and explaining court decisions, court documents and may provide court accompaniment to victims and next of kin in assigned district courts of appeal, circuit court and the Florida Supreme Court.
• Serves as bakcup to entering and tracking victim information into the criminal appellate database, may work as a liaison with the State Attorney’s Office (SAO) to obtain accurate victim information, may provide training to SAO advocates and other allied professionals on the criminal appellate process and other duties necessary related to the criminal appellate process.
• Serves as a consultant to management for the purposes of improving operational procedures.
• Complete special assignments and perform related duties as assigned.
• These duties involve extended work hours and travel outside the work site.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior