68064398 - SENIOR HUMAN SERVICES PROGRAM SPECIALIST
About The Position
The Agency for Health Care Administration is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives. Under the direction of Agency Secretary Shevaun L Harris, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. Agency Objectives: HIGH QUALITY Emphasizing quality in all that we do to improve health outcomes, always putting the individual first. TRANSPARENT Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions. COST-EFFECTIVE Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers. The primary function of this position is to provide a high level of professional expertise to a complex multi-program survey process. This process will include State licensure requirements of certain health care facilities and programs in Florida and also certification requirements for participation under Medicare/ Medicaid. Survey types may include but not be limited to certification, licensure, complaints, monitoring and revisits. The incumbent may be required to perform these duties as team coordinator or individually. When serving on multi-person team, the incumbent will primarily serve as a team coordinator. At the discretion of Field Office Management, the incumbent in the position is required to complete the Surveyor Minimum Qualifications Test as required by Sections 1819(g)(2)(C)(ii) of the Social Security Act, as amended, and Article IV(B) of the Agreement pursuant to Section 1864 of the Social Security Act.
Requirements
- Four years of professional or nonprofessional experience in health, social, economic or rehabilitation programs.
- A bachelor’s degree from an accredited college or university can substitute on a year for year basis for the required experience as described above.
- Knowledge of principles of administration and management.
- Knowledge of facility survey process utilized for regulation of health care facilities.
- Ability to utilize computer equipment and software to enter, retrieve, and manipulate data required to perform licensure and certification functions.
- Proficient in the use of computer programs including ASPEN, Microsoft Word, Microsoft Outlook and Microsoft Power Point.
- Ability and skill in the technique of oral communication, attentive listening, interview procedures, team dynamics and methods of documenting reviews.
- Ability to determine work priorities, assign work and ensure proper completion of work assignments.
- Ability to understand policies and procedures.
- Ability to establish and maintain working relationships with others.
- Ability to work before or after normal working hours, including weekends and holidays.
- Ability to lift a laptop/tablet computer and work manuals with or without accommodations.
- Ability to travel with or without accommodations.
Responsibilities
- Participates in surveys of health care facilities/ programs to determine compliance with State and Federal regulations, in accordance with procedures set forth by CMS and the State of Florida.
- Coordinates with the team members in the survey process, as assigned.
- Performs survey tasks, documents findings, and prepares reports concerning regulatory compliance and makes recommendations for plans of corrective action, as appropriate.
- Performs follow-up visits to evaluate correction of deficiencies within mandated time frames, conducts complaint investigations and monitoring surveys.
- Assist Field Office management with review of survey work as assigned.
- Serves on special committees, tasks forces and special projects as assigned.
- Participates in required training, as assigned; this includes as a participant or trainer, as determined by Field Office Management.
- Participates in informal or formal legal proceedings related to survey work, as assigned. This may include informal dispute resolutions.
Benefits
- Health insurance (i.e., individual and family coverage) to eligible employees
- Life insurance: $25,000 policy is free plus option to purchase additional life insurance
- Dental, vision and supplemental insurance
- State of Florida retirement options, including employer contributions
- Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
- Ability to earn up to 104 hours of sick leave annually
- Nine paid holidays and 1 personal holiday each year
- Opportunities for career advancement
- Tuition waivers (accepted by major Florida Colleges/universities)
- Student loan forgiveness opportunities (eligibility required)
- Training opportunities
- Flexible Spending Accounts
- Shared Savings Program for select medical services
- Lower copays for prescription drugs
- Health and Wellness discounts
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What This Job Offers
Job Type
Full-time
Career Level
Senior
