Senior Human Resources Manager - Full-Time | Bilingual preferred

The Staff Pad•Los Angeles, CA

10d•Onsite

About The Position

The Senior Human Resources Manager leads HR operations, workforce development, people analytics, and employment law compliance for a mission-driven healthcare organization serving underserved populations in Los Angeles, California. Reporting to the Sr. Human Resources Director, this position is a key member of the Human Resources team and helps foster a positive workplace culture in which employees feel valued, respected, and supported while advancing the organization’s mission and strategic goals. The role promotes a fair and consistent employee experience across the employment lifecycle; strengthens HR processes and technology; supports employee relations, labor relations, and workplace investigations; and develops programs for onboarding, learning, performance management, and career advancement. The manager also leads HR compliance initiatives and audits, analyzes employee feedback and workforce data, and manages HR grant-funded initiatives. The position is full-time, with a 40-hour workweek and evening and weekend availability as needed, including community events. Work is primarily office-based, with occasional community outreach and travel across Los Angeles, San Bernardino, and Riverside Counties.

Requirements

Four years of professional HR experience, including two years in employee relations, preferred; equivalent education, training, and experience considered.
Knowledge of employee and labor relations, collective bargaining, employment laws, HR practices, supervisory principles, and program administration.
Strong written and verbal communication, listening, presentation, facilitation, negotiation, and relationship-building skills.
Excellent analytical, critical-thinking, problem-solving, and decision-making abilities.
Ability to collaborate across departments and with external agencies.
Strong project and time management skills.
Ability to navigate complex labor relations matters, apply employment laws, and scale HR operations in a growing healthcare organization.
Ability to support employees at all levels and apply trauma-informed management practices to complex workplace matters.
Demonstrated commitment to serving underserved communities and diverse populations.
Proficiency in Microsoft Office and internet-based applications.
Reliable transportation, ability to maintain required auto insurance, and flexibility to travel across Los Angeles, San Bernardino, and Riverside Counties.
Availability to work evenings and weekends as needed, including community events, within a 40-hour workweek.

Nice To Haves

Bachelor’s degree preferred.
HR certification is a plus.
Nonprofit experience preferred.
Federally Qualified Health Center (FQHC) experience is a plus.
Bilingual English/Spanish skills preferred.
HRIS experience preferred.

Responsibilities

Promote a fair, supportive, and consistent employee experience throughout the employment lifecycle.
Analyze people and business metrics, including DEI&A, performance management, and learning and development, to improve employee engagement and experience.
Collaborate with leadership to strengthen workplace culture and empower employees to reach their full potential.
Enhance onboarding through the organization’s system of record and develop and implement a learning management system (LMS).
Optimize HRIS platforms and streamline HR operations, including employee changes, workplace investigations, case management, benefits, leave management, and the ATS in collaboration with Recruitment.
Standardize HR processes, improve operational efficiency, and expand HR’s strategic impact through technology and employee self-service tools.
Coach employees and managers, address employee concerns, support labor relations, and investigate complex workplace issues.
Develop and update HR policies, procedures, workflows, guides, and communications to support organizational change, employee relations, and regulatory compliance.
Develop performance management systems and career pathways to support employee growth and advancement.
Collect and analyze employee feedback, including exit interviews, to identify trends and improve retention.
Design and implement programs supporting onboarding, training, learning and development, and career advancement.
Use people analytics, predictive modeling, and technology to strengthen HR strategy and employee support.
Manage and implement HR-specific grant-funded initiatives, including project coordination and integration.
Lead HR compliance initiatives, audits, and requests for information from other departments.
Represent Human Resources in organizational initiatives and activities as assigned.
Support team initiatives, communicate with supervisors, meet goals, and embrace continuous improvement.
Uphold the organization’s Mission, Vision, and Values and stay informed of relevant policies, procedures, and regulatory changes.
Fulfill additional grant-specific responsibilities, as applicable.
Maintain required professional certifications and provide verification or recertification upon request.
Perform other duties as assigned.