Senior Human Resources Generalist

Community First Credit Union | Wisconsin • Neenah, WI

7d

About The Position

As the Senior HR Generalist, you will perform complex human resources duties at a professional level, supporting leaders and employees through recruitment, employee relations, performance management, and everyday HR questions. You'll work closely with the Talent & HR Services Manager, hiring managers, and organizational leaders to develop recruitment strategies, guide employee relations situations, and deliver HR solutions that support the credit union's short- and long-term talent objectives.

Drawing on your HR generalist experience and strong project management skills, you'll also contribute to projects within and outside of Human Resources, support employee listening programs, and serve as a subject matter expert on HR topics while ensuring compliance with employment laws and centering the employee and member experience.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field, or an equivalent combination of education and experience.
• At least 5 years of HR Generalist experience in a multi-site environment.
• Passion for providing exceptional service, centering employee and member experiences, and creating win/win situations.
• Ability and desire to build and maintain strong relationships with employees at all levels.
• Strong written and verbal communication skills, with the ability to communicate effectively at all levels of the organization.
• Ability to multitask, stay organized, and manage multiple time-sensitive priorities.
• Extensive experience with Microsoft Word, Excel, and PowerPoint.
• Ability to assess requests and situations and provide recommendations that support positive outcomes.
• Knowledge of HRIS systems and reporting capabilities.
• Strong knowledge of employee relations procedures and applicable laws.
• Strong project management skills.

Nice To Haves

• PHR, SHRM-CP, or another relevant certification.

Responsibilities

• Support leadership, management, and employees across the organization with HR-related questions, issues, and projects.
• Partner with the Talent & HR Services Manager and organizational leaders to develop and implement recruitment strategies and processes that achieve staffing and talent objectives.
• Work with the HR team and hiring managers to source candidates, identify skills and competencies needed for openings, develop interview guides, and ensure hiring follows state, federal, and CFCU guidelines.
• Review and provide feedback to managers during the pre-hire process, and participate in interviews and skills assessments as requested.
• Serve as a subject matter expert on recruiting trends and emerging sourcing strategies, solutions, and technology.
• Draft, review, revise, and update job descriptions according to CFCU standards, and participate in periodic reviews of roles, salary grade placement, FLSA designation, and EEO categories.
• Assist with planning informative new employee onboarding and orientation sessions.
• Conduct interview skills and other HR-related training for new managers, provide refresher training as needed, and complete New Leader Assimilation activities with newly hired or newly placed managers.
• Assist in designing, implementing, and providing training for annual and periodic performance processes, such as annual self-assessments.
• Assist in designing and delivering employee listening solutions, including the annual engagement survey; analyze results, prepare and present dashboards, and identify potential action items.
• Research and recommend programs, tools, approaches, policies, and procedures to improve department efficiency and services.
• Work with HR leadership on change control, organizational change, process documentation, and training efforts, and support cross-functional projects.
• Assist in updating policies and the employee guidebook.
• Provide support and guidance to leaders and employees on employee relations situations, and conduct offboarding activities, including exit interviews and separation meetings.
• Provide guidance to CFCU leadership and the HR team on complex, specialized, or sensitive questions and issues.
• Maintain responsibility for compliance with federal, state, and local laws and regulations, including wage and hour, FMLA, COBRA, ADA, EEO, unemployment compensation, and workers' compensation.
• Participate in audits, compliance reporting, and other employee-related inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior