Senior HR Manager - Corporate Services

AJM Packaging Corp • Bloomfield Hills, MI

11d • Onsite

About The Position

The Senior HR Manager – Corporate Services reports to the CHRO and translates business priorities into disciplined people operations that support company growth, reliable service, compliance, and usable data. The role manages corporate HR activities including performance management, compliance, benefits and retiree administration, workers’ compensation, and leave programs, and serves as the HR business partner for corporate staff. It also provides leadership in total rewards and budget preparation and control, and serves as the company’s Compliance Leader. The position partners with HR Center of Excellence and Operations leaders to improve trust in the People function, the manager and team member experience, and HR’s operational foundation.

The role leads HR optimization, corporate HR business partnership, people-process design, compliance and investigations, benefits and leave administration, talent-management operations, and compensation administration. It oversees the dispersed HR team responsible for investigations, employee relations, and compliance matters, and works with the CHRO, HRIS leadership, legal counsel, brokers, vendors, and business leaders. This is an in-office position in Bloomfield Hills, Michigan.

Requirements

• Bachelor’s degree required.
• 10 or more years of progressive experience in HR operations, benefits, performance, compliance administration, and/or shared services leadership.
• Extensive knowledge of federal, state, and local employment and benefits laws and regulations, including wage and hour, FLSA, FMLA, ERISA, COBRA, HIPAA, I-9, ACA, and recordkeeping obligations.
• Experience creating, maintaining, and implementing HR policies and procedures.
• Strong customer-service orientation, sound judgment, and ability to collaborate effectively with executive leaders, people leaders, and frontline team members.
• Comfort leading through change, implementing new technology, and building credibility in an environment requiring stabilization and scale.
• Ability to build repeatable processes, documentation standards, controls, and service expectations without unnecessary bureaucracy.
• Ability to coach and influence leaders to address people issues earlier, more consistently, and with stronger accountability.
• Ability to earn trust across executives, people leaders, and team members in sensitive situations, with credibility and discretion.
• Ability to combine empathy, fairness, and human-centered leadership with clarity, standards, and follow-through.

Nice To Haves

• Advanced degree or professional certification in Human Resources, Business, or a related discipline.

Responsibilities

• Serve as HR business partner for corporate staff, advising leaders on performance processes, talent decisions, organizational effectiveness, and team effectiveness.
• Lead talent reviews, calibration sessions, succession planning, team member development, performance cycles, promotion workflows, and career-path administration for corporate staff.
• Partner with the CHRO and leaders to strengthen manager capability in performance management, coaching, corrective action, and fair policy application.
• Lead and continuously improve HR operations processes, workflows, internal controls, service delivery across the employment lifecycle, and audit readiness.
• Collaborate with the HRIS Leader to evaluate, implement, and optimize automation and AI-enabled solutions that improve operational accuracy, reporting, and team member self-service.
• Own employment-law and policy compliance across applicable federal, state, and local jurisdictions through policy governance, audits, and corrective-action follow-through.
• Oversee administration of I-9, E-Verify, required notices, record retention, and other recurring people-compliance processes.
• Conduct regular audits and reviews of HR processes, practices, and records; identify and correct compliance gaps or improvement opportunities.
• Monitor potential compliance issues, including discrimination complaints, workplace safety concerns, and wage-and-hour claims; stay current on regulatory changes and update company policies accordingly.
• Collaborate with legal counsel as needed, prepare and maintain compliance reports and documentation, evaluate compliance-report results including California data reporting, and communicate key findings to business leaders.
• Lead the dispersed HR team responsible for HR investigations, employee relations, and compliance matters while maintaining confidentiality and securely handling personal data.
• Oversee the design, administration, and communication of team member benefit plans, including health, dental, vision, life, retirement, and ancillary programs; work with brokers and vendors on plan effectiveness, renewals, RFIs, and compliance.
• Lead benefits and leave administration, open enrollment, vendor invoice reconciliation, qualifying life event processing, and team member benefits support.
• Develop and implement wellness initiatives and oversee annual ACA compliance and benefits reporting; participate in industry benchmarking surveys.
• Partner with the CHRO to translate culture, learning, and workforce priorities into practical process design and execution.
• Partner with business leaders on workforce demand planning, critical-role prioritization, candidate experience, and inclusive recruiting execution, especially for critical corporate roles.
• Develop, implement, and maintain competitive compensation programs through benchmarking, job evaluations, and market analyses; partner with the Core HR team on annual salary reviews and incentive programs.
• Prepare and analyze compensation, benefits-utilization, and workforce-metrics reports; provide data-driven insights to leadership on cost efficiency and team member satisfaction.
• Partner with the HR Operations Director and HR team to align compensation strategies with technical and hourly skill development, career progression, and training initiatives.
• Provide leadership in total rewards and budget preparation and control.

Benefits

• Company-paid medical insurance
• Dental insurance
• Optical insurance
• Life insurance
• Short- and long-term disability insurance
• Flexible Spending Arrangement (FSA)
• Health Savings Account
• Child and Dependent Care Savings Account
• 401(k) retirement plan with Safe Harbor company match
• Tuition assistance
• Employee Assistance/Wellness Program
• Paid vacations
• Paid holidays
• Paid sick and personal time
• Professional Development Program (AJM University)
• Access to group-rate homeowners, car, and pet insurance premiums through the cafeteria benefits plan
• Company investment in classroom and on-the-job training
• Tuition reimbursement for undergraduate and graduate college studies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior