HR Managed Services - Senior Manager

PricewaterhouseCoopers•Atlanta, NE

13h

About The Position

PwC is seeking a Senior Manager in HR Managed Services to lead client-facing workforce consulting focused on human resources, talent management, and organizational development. The role leads large projects and guides teams and stakeholders through complex delivery, using sound judgment, influence, and communication while coaching others and adapting to changing priorities within the Workforce Consulting practice. The Senior Manager oversees end-to-end organization and talent transformation initiatives, drawing on knowledge of workforce strategy, talent development, rewards, and organizational design to support employee experience and organizational effectiveness. The role involves leading HR managed services engagements, advising clients, directing cross-functional teams, translating client needs into delivery and operating models, and using HR technology and workforce data to improve service delivery.

Requirements

At least a Bachelor's degree.
At least 7 years of experience.

Nice To Haves

HR managed services background supporting payroll and administration.
Experience validating workforce analytics and process improvement opportunities.
Ability to craft clear messages for client-facing HR discussions.
Ability to apply systems thinking across complex HR operations.
Experience coaching teams through ambiguity and difficult decisions.
Interest in deepening HR technology and managed services knowledge.

Responsibilities

Lead end-to-end HR Managed Services engagements across payroll, benefits administration, HR operations, and workforce analytics.
Advise clients on HR strategy, organizational design, talent management, and employee experience improvements.
Direct large cross-functional teams through complex service delivery, transformation activities, and issue resolution.
Apply systems thinking to diagnose workforce and process challenges and develop practical solutions.
Translate client needs into service plans, operating models, and process redesign efforts that support business goals.
Use HR technology, digital tooling, and workforce data to improve service delivery and operational efficiency.
Coach team members, shape performance expectations, and support development across diverse teams.
Validate service outcomes, gather client feedback, and adjust delivery approaches to address evolving needs.