Senior HR Generalist- Total Rewards & Compliance

Alliance Member Servic• Santa Cruz, CA, US, CA

49d•$80,000 - $130,000

About The Position

Nonprofits Insurance Alliance (NIA) is the nation’s leading property and casualty (P&C) insurer exclusively serving nonprofit organizations. Founded in 1989 in Santa Cruz, CA, all of the companies in NIA are 501(c)(3) nonprofits-- social enterprises providing long-term sustainability of the nonprofit sector. NIA has one of the best customer retention rates in the industry and has a well-established track record as an innovator in the areas of corporate social responsibility (CSR), specialized coverages, members services, and employee engagement. This Senior HR Generalist owns the organization’s total rewards and compliance functions: benefits, retirement (401(k)), leaves of absence and accommodations, compensation, workers’ compensation, and related regulatory compliance. Reporting to the CPAO, the role partners with the Senior HR Generalist – HR Operations & Employee Relations and serves as that role’s primary backup. Both Senior Generalists are cross-trained and must be able to perform the full scope of each other’s job description to ensure seamless coverage.

Requirements

Senior-level judgment and the ability to operate independently with minimal oversight.
Strong attention to detail and a professional manner in person and on the telephone.
Excellent interpersonal and communication skills, with the ability to listen well and communicate clearly.
Proven ability to organize, prioritize, and manage competing deadlines.
Ability to handle sensitive and confidential matters with diplomacy, tact, and discretion.
Outstanding analytical and decision-making skills.
Technically proficient, with thorough knowledge of ADP Workforce Now and Microsoft Outlook, Word, and Excel.
Results-oriented, solutions-driven, and adaptable to change.
5–7 years of progressive HR experience with a concentration in benefits, leave, and compliance, preferably in a nonprofit environment.
3+ years working with ADP Workforce Now or a comparable HRIS (required).
Demonstrated expertise in benefits and compensation administration, and working knowledge of ERISA, ACA, COBRA, HIPAA, FMLA/CFRA, ADA, workers’ compensation, and California leave and pay laws (required).

Nice To Haves

Bachelor’s degree or equivalent experience strongly desired.
HR or benefits certification (PHR/SPHR, SHRM-CP/SCP, CEBS, or CCP) a plus.

Responsibilities

Owns annual open enrollment in ADP and serves as primary liaison to the benefits broker and carriers.
Owns EDI/carrier connection implementation and ongoing administration between ADP and carriers.
Owns group benefits administration: enrollments, qualifying-life-event changes, payroll deductions, monthly reconciliations, and HSA accuracy.
Owns COBRA administration and required participant notices.
Owns benefits regulatory compliance, including ERISA, HIPAA privacy, Section 125 cafeteria plan, and ACA reporting (Forms 1094-C/1095-C).
Manages benefit-plan renewals, supports broker/carrier RFPs, and leads open-enrollment communications.
Approves benefits and related vendor invoices.
Owns 401(k) plan administration and supports the CPAO with the annual Form 5500 filing and plan audit, working directly with outside auditors.
Ensures timely contribution and loan remittances and coordinates annual nondiscrimination testing.
Serves as a trusted advisor to department leaders on job design, leveling, and compensation benchmarking, ensuring roles are structured to attract and retain top talent.
Owns semi-annual compensation analysis for department heads.
Analyzes and develops compensation recommendations to support employee lifecycle events, including new hire offers, promotions, and job changes, Documents compensation changes for payroll and supports pay-equity review.
Pulls and reports incentive/ICP goal-completion data at mid-year and year-end.
Supports California pay-transparency and pay-data reporting requirements.
Owns all leaves of absence, including FMLA, CFRA, ADA, and California Pregnancy Disability Leave (PDL), plus applicable state and local leaves.
Owns the ADA/interactive accommodation process and related documentation.
Coordinates leave pay (e.g., state disability and paid family leave) with payroll, and tracks intermittent leave.
Escalates complex or high-risk leave matters to the CPAO.
Owns the workers’ compensation program: claims intake, state filings, audits, and broker coordination.
Owns OSHA recordkeeping and the annual 300A posting, and supports the Injury & Illness Prevention Program (IIPP).
Coordinates return-to-work and modified-duty processes.
Owns total-rewards regulatory filings, notices, and deadlines (ACA, 5500, COBRA, summary plan descriptions, benefit notices).
Maintains a compliance calendar for all owned filings and renewal deadlines.
Partners with the HR Operations Senior Generalist on EEO-1 and other mandated reporting.
Owns leadership and professional development programs, including manager training, skill-building, and required compliance training curricula.
Partners with the CPAO on succession planning and high-potential identification and development.
Assesses organizational training needs and sources, manages, and evaluates external development vendors and content.
Tracks participation, completion, and effectiveness of development programs and reports outcomes to leadership.
Serves as the primary backup to the Senior HR Generalist – HR Operations & Employee Relations.
Serves as the primary backup for payroll, including multi-state timesheet reconciliation.
Maintains working proficiency across HRIS administration, payroll coordination, employee relations, and recruiting support to cover the counterpart role during absences.