About The Position

Under general direction of the Sr. HR Manager, Compliance & EE Relations and the Sr. VP of HR, the Senior Human Resource Administrator administers and coordinates the organization’s leaves of absence, including FMLA, ADA, CFRA, PDL, PFL, FEHA, military exigency, personal leaves, and short-term disability. The role also manages workers’ compensation claims and related work restrictions and modified-duty arrangements, in accordance with NHA policies and procedures, the Collective Bargaining Agreement, and applicable federal and California laws and regulations. The position advises employees, supervisors, managers, and senior management on leave and disability policies; tracks and processes leave requests; conducts the ADA interactive process; manages employee communications and confidential records; and creates and monitors leave trend and analysis reports. It also manages and updates workplace protocols for communicable diseases such as COVID-19 and tuberculosis, tracks cases, and provides guidance to employees and supervisors. The role performs administrative, professional, technical, and analytical activities in support of the Human Resources program, along with other related duties as assigned. The position uses the Dayforce HRIS and Microsoft Excel to track leave information, generate reports, analyze data, and identify trends. It coordinates with Human Resources, Payroll, IT, the Safety Manager, medical providers, and the workers’ compensation carrier on leave administration, accommodations, claims, return-to-work matters, and related processes. Employees in this class generally work under typical office conditions and may occasionally interact with angry or agitated individuals.

Requirements

  • Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Psychology, Sociology, or a related field, plus at least three years of increasingly responsible Human Resources experience; or an equivalent combination of education and experience.
  • Knowledge of state and federal labor laws, legislation, regulations, and employer and employee legal rights and responsibilities.
  • Knowledge of Human Resources policies and procedures, conflict resolution, HR administration practices, negotiation, interviewing, and investigative procedures.
  • Ability to exercise sound judgment, organize and prioritize work, interpret and apply laws and policies, and make sound decisions.
  • Ability to develop effective working relationships and build trust with management and staff while counseling on HR and employee-relations issues.
  • Ability to operate a computer and standard business software, including word processing, spreadsheets, databases, and other office applications.
  • Ability to manage and analyze data, prepare reports, compose correspondence, and communicate clearly and effectively orally and in writing.
  • Ability to maintain sensitive and confidential information and use tact, discretion, and diplomacy in sensitive situations.
  • Ability to type accurately at a speed necessary to meet the requirements of the position.
  • Valid California Driver’s License and insurance and/or access to reliable transportation for site visits.
  • Must pass and maintain criminal background check clearance.
  • Must meet Statewide Assembly Bill No. 1963 mandated reporter training requirements.
  • Ability to perform the described physical and mental functions, with reasonable accommodation where applicable, including lifting up to 50 pounds.

Nice To Haves

  • Extensive experience in leave administration.

Responsibilities

  • Administer, review, approve, document, and track leaves of absence under applicable NHA policies and federal, state, and local requirements.
  • Advise employees, managers, supervisors, and senior management on leave, disability, workers’ compensation, COBRA, ADA, and related compliance matters.
  • Manage confidential leave and accommodation records, including correspondence, medical documentation, forms, approvals, and denials.
  • Conduct and document the ADA interactive process and administer accommodation requests.
  • Contact physicians and monitor medical certifications for accuracy and completeness in support of leave and accommodation decisions.
  • Coordinate return-to-work assignments, fitness-for-duty evaluations, work restrictions, and modified-duty arrangements.
  • Coordinate with Payroll on paid and unpaid leave, California State Disability, sick leave, and employee separations; notify IT of leave and return-to-work status when system access changes are needed.
  • Use Dayforce HRIS and Microsoft Excel to track leave data, generate reports, analyze trends, and conduct service-time analyses and verifications.
  • Train and guide managers and supervisors on leave policies and compliance; coordinate staff and management training on disability-related laws and requirements.
  • Research and investigate leave-policy issues and respond with appropriate actions; stay current on laws, regulations, and best practices affecting leave and disability management.
  • Administer workers’ compensation claims, coordinate with the insurance provider, file and monitor claims through closure, provide forms, advise staff of legal requirements, and authorize medical treatment.
  • Maintain OSHA injury and illness logs as legally required.
  • Manage and update communicable-disease workplace protocols, track cases, and provide guidance to employees and supervisors.
  • Coordinate with the Safety Manager on workstation or ergonomic modifications when applicable.
  • Perform related Human Resources administrative, professional, technical, and analytical duties as assigned.
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