Senior Housekeeping Supervisor

Horseshoe Bay Resort • Houston, TX

89d

About The Position

A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.

Requirements

• Supervision of housekeeping staff
• Coordination of daily activities
• Inspection of guest rooms, corridors, and public areas
• Ensuring cleanliness and compliance with standards
• Assigning work schedules and monitoring productivity
• Training and mentoring staff on procedures, safety, and guest service
• Monitoring inventory of linens, amenities, and supplies
• Responding to guest requests and concerns
• Ensuring compliance with brand standards, OSHA, and hotel safety policies
• Assisting with onboarding and performance evaluations
• Coordination with Front Office and Maintenance
• Maintaining records of inspections, room status, lost and found, and maintenance issues
• Self-education on brand and management company systems
• Promoting a positive and professional work environment
• Compliance with attendance rules

Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including room attendants, housepersons, lobby attendants, and laundry attendants.
• Inspect guest rooms, suites, corridors, and public areas to ensure cleanliness and compliance with hotel and brand standards.
• Assign daily work schedules and monitor productivity to ensure timely completion of assigned duties.
• Train, coach, and mentor housekeeping team members on cleaning procedures, safety standards, and guest service expectations.
• Monitor inventory levels of linens, amenities, and cleaning supplies and report shortages as needed.
• Respond promptly and professionally to guest requests, concerns, and special needs.
• Ensure compliance with all brand standards, OSHA, and hotel safety policies and procedures.
• Assist with onboarding and performance evaluations for housekeeping staff.
• Coordinate with Front Office and Maintenance departments regarding room status, repairs, and guest requests.
• Maintain accurate records of inspections, room status updates, lost and found items, and maintenance issues.
• Understand and continue to self-educate on the brand and management company systems, using them to the best ability to ensure comfort in the role and growth for the hotel, team and individual.
• Promote a positive, professional, and team-oriented work environment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed