Senior House Manager - Walton Ave

Jericho Project•New York, NY

3d•$38,480 - $40,000•Onsite

About The Position

The Senior House Manager provides administrative support and oversees building security functions at Jericho Project’s Walton residence in the Bronx. The role reports to the Property Manager of Building Operations and supports lease administration, building operations, resident safety, and security. The position is non-exempt and pays $38,480–$40,000 annualized.

Requirements

One year of customer service experience is required.
Fire Guard Certification (F02) is required.
Good computer skills and knowledge are required.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to use judgment and make sensible, practical, and concise decisions in emergencies.
Interest in property management.
Ability to lift up to 50 pounds.
Ability to travel to various sites; local and/or national travel is required.
Ability to speak, hear, see, and write, and to use a computer and related software programs.
May require longer weekday or weekend commitments to accomplish business projects or meet deliverables.

Nice To Haves

High school diploma is highly preferred.

Responsibilities

Assist with leases, LIHTC compliance, and Section 8 recertification.
Track tenant lease documentation, including recertification, renewal dates, and missing or required documentation.
Support the Manager of Building Operations in reviewing HAP reports and tracking package status, funder communications, and follow-up.
Review tenant legal-action documentation.
Review and track unit vacancies and timelines.
Communicate with tenants about lease needs, building events, concerns, and meetings.
Provide reports and status updates about building conditions to the superintendent, handyperson, and leadership.
Update lease and building documentation in AppFolio.
Maintain unit inspection documentation.
Secure delivery of weekly checks to Finance.
Assist with filing and rent collection.
Help secure and maintain the safety of tenants and the facility.
Schedule and conduct fire drills, document them, and maintain fire-safety equipment inspection logs.
Ensure residents respond to fire alarms.
Periodically attend house meetings, case conferences, and staff meetings.
Conduct extinguisher inspections on the first business day of each month.
Track contractors and report to the building superintendent.
Purchase, track, and monitor deliveries.
Provide crisis intervention when necessary and report incidents to clinical and operations staff.
Report and electronically document building tours, daily tenant logs, and on-site incidents.
Assume responsibility for overall facility operations in the absence of full-time staff.
Monitor client and visitor activity.
Maintain compliance with fire-safety codes.
Conduct floor checks twice per shift to maintain security.
Assist with scheduling part-time and per-diem house managers to cover scheduled and unscheduled absences.
Perform other duties as assigned.