Senior House Manager - Walton Ave

Jericho Project•Bronx, NY

2d•Onsite

About The Position

The Senior House Manager provides administrative support and oversees building security functions at Jericho Project’s Walton Avenue residence in the Bronx. The role supports lease administration and compliance, building operations, tenant communication, safety and security, and facility coverage. The position reports to the Property Manager of Building Operations and is non-exempt. Compensation is $38,480–$40,000 annualized.

Requirements

At least one year of customer service experience.
Fire Guard Certification (F02).
Good computer skills and knowledge.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to use judgment and make sensible, practical, and concise decisions in emergency situations.
Interest in property management.
Ability to lift up to 50 pounds.
Ability to travel to various sites.
Ability to speak, hear, see, and write, and to use a computer and related software programs.
Local and/or national travel is required; some longer weekday or weekend commitments may be needed to complete business projects or meet deliverables.

Nice To Haves

High school diploma is highly preferred.

Responsibilities

Assist with leases, LIHTC compliance, and Section 8 recertification.
Track tenant lease documentation, including recertifications, renewal dates, and missing or required documents.
Support the Manager of Building Operations in reviewing HAP reports and tracking package status, funder communications, and follow-up.
Review tenant legal-action documentation.
Review and track unit vacancies and timelines.
Communicate with tenants about lease needs, building events, concerns, and meetings.
Provide reports and status updates about building conditions to the superintendent, handyperson, and leadership.
Update lease and building documentation in AppFolio.
Maintain unit inspection documentation.
Secure delivery of weekly checks to Finance.
Assist with filing and rent collection.
Secure and maintain the safety of tenants and the facility.
Schedule and conduct fire drills, document them, and maintain fire-safety equipment inspection and maintenance logs.
Ensure residents respond to fire alarms.
Periodically attend house meetings, case conferences, and staff meetings.
Conduct extinguisher inspections on the first business day of each month.
Track contractors and report to the building superintendent.
Purchase, track, and monitor deliveries.
Provide crisis intervention when necessary and report incidents to clinical and operations staff.
Report and electronically document building tours, daily tenant logs, and on-site incidents.
Assume responsibility for running the facility when full-time staff are absent.
Monitor client and visitor activity.
Maintain compliance with fire-safety codes.
Conduct floor checks twice per shift to maintain security.
Assist with scheduling part-time and per-diem house managers to cover scheduled and unscheduled absences.
Perform other duties as assigned.