Senior Home Lending Advisor- La Grange, IL
About The Position
Chase Home Lending is hiring a Senior Home Lending Advisor to guide customers through the life of their home loan and serve as their primary point of contact. The advisor applies expertise in home lending products, promotes Chase financial products while adhering to regulatory requirements, and partners with the Home Lending team and retail branches to support mortgage originations and customer relationships. The role includes coaching branch colleagues, working with bankers and their customers, building relationships, and using a range of marketing and lead-generation programs to create a strong customer experience. The position is subject to requirements under the Federal Deposit Insurance Act, the Dodd-Frank/Truth in Lending Act, and the SAFE Act, including background and financial reviews and NMLS registration and ongoing compliance. Chase offers a competitive total rewards package, which may include commission-based pay or discretionary incentive compensation for eligible roles. Benefits and programs are based on eligibility and include health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching.
Requirements
- Bachelor's degree or equivalent work experience in sales and/or real estate.
- At least 3 years of mortgage lending and proven sales experience in retail banking.
- Knowledge of the local real estate market.
- Excellent written and oral communication skills.
- Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
- Meet applicable Federal Deposit Insurance Act and Dodd-Frank/Truth in Lending Act qualification requirements.
- Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and comply with registration, renewal, and update requirements.
Nice To Haves
- FHA/VA sales experience.
- Marketing, promoting, relationship-building, and consulting skills.
- Intermediate PC skills in a Windows environment.
Responsibilities
- Coach and mentor the branch team by providing training on products and services.
- Work with bankers, meet with their customers, and introduce new clients to bankers for additional products and services.
- Collaborate with the team to create an outstanding customer experience using centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
- Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and function effectively within formal and dotted-line reporting relationships.
- Build a reputation as an internal and external mortgage expert and maintain good customer relationships.
- Provide consultative recommendations based on financial analysis and expertise, product knowledge, and understanding of customers’ financial needs, goals, and circumstances.
- Adhere to applicable regulatory requirements and maintain required NMLS registration and compliance.
Benefits
- Competitive total rewards package.
- Base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
