Senior Home Lending Advisor - Boise ID

JPMorgan Chase & Co.•Boise, ID

About The Position

Join Chase Home Lending as a Senior Home Lending Advisor, serving as customers’ primary point of contact throughout the life of their loans while drawing on the Home Lending team’s specialized knowledge. The role involves marketing and promoting Chase financial products, complying with regulatory requirements, and helping customers achieve homeownership. The advisor works with branch teams and bankers to develop mortgage originations and deliver a strong customer experience. This position is subject to Dodd-Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment is contingent on meeting applicable qualification and registration requirements, including successful registration after the start date and timely annual renewals and updates.

Requirements

  • Bachelor’s degree or equivalent work experience in sales and/or real estate.
  • At least 3 years of mortgage lending and proven sales experience in retail banking.
  • Knowledge of the local real estate market.
  • Excellent written and oral communication skills.
  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
  • Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
  • Register with or update registration in the NMLS under the SAFE Act, and complete required renewals and updates.

Nice To Haves

  • FHA/VA sales experience.
  • Marketing, promoting, relationship-building, and consulting skills.
  • Intermediate PC skills in a Windows environment.

Responsibilities

  • Coach and mentor branch team members by providing training on products and services.
  • Work with bankers, meet their customers, and introduce new clients to bankers for additional products and services.
  • Collaborate with the team to create an outstanding customer experience using marketing and lead-generation efforts, including direct mail, media advertisements, cross-selling, relocation and statement programs, Chase.com, electronic newsletters, and outbound lead sourcing.
  • Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and work effectively within formal and dotted-line reporting relationships.
  • Serve as an internal and external mortgage expert and maintain good customer relationships.
  • Provide consultative recommendations based on financial analysis and expertise, product knowledge, and an understanding of customers’ financial needs, goals, and circumstances.
  • Comply with applicable Loan Originator qualification requirements and maintain required NMLS registration.

Benefits

  • Competitive total rewards package, including base salary.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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