Senior Healthcare Transformation Consultant - NAM RIS

Roche • Indianapolis, IN

1d

About The Position

The Senior Healthcare Transformation Consultant serves as the healthcare transformation and value consulting capability for Roche Information Solutions (RIS) North America. The role helps customers define the workflow, operating-model, and value changes needed to adopt digital and diagnostic innovation, supporting Digital Business Manager-led opportunities and Strategic Growth and Activation priorities. It translates complex customer challenges into practical transformation, adoption, and value strategies through structured discovery, multidisciplinary facilitation, systems thinking, and change leadership.

The consultant maps patient journeys and workflows, builds consensus among clinical, operational, and executive stakeholders, and turns insights into implementation and adoption plans connected to measurable clinical, operational, and economic value. This is a field-based role covering the United States. Candidates must live within 50 miles of a major metropolitan airport, and travel of up to 50% is required. The role contributes workflow, operating-model, economic-value, and adoption expertise to the pre-market commercial motion in partnership with DBMs, SGA, and the accountable RDC Sales organization. It does not own the customer relationship or scaled implementation.

Requirements

• Bachelor's degree in Healthcare Administration, Business, Public Health, Clinical Science, Engineering, or a related field.
• At least 7 years of experience in healthcare consulting, transformation, operations, clinical or laboratory improvement, population health, change management, or related roles.
• At least 5 years of experience working directly within, or in an industry serving, the U.S. healthcare system, with strong understanding of interdependencies among providers, laboratories, and payers across clinical, operational, and economic domains.
• Demonstrated experience engaging director-, vice president-, or executive-level health-system stakeholders in transformation, operating-model, population-health, or value-focused initiatives.
• Demonstrated experience leading complex discovery, process or workflow redesign, and cross-functional transformation initiatives.
• Demonstrated ability to develop evidence-based value hypotheses, executive recommendations, and practical change and adoption plans.
• Health-system, diagnostic-pathway, and operating-model acumen, including ability to map and redesign complex cross-functional workflows.
• Consulting capability across problem definition, structured discovery, diagnosis, facilitation, analysis, synthesis, and executive recommendation.
• Expertise in workflow and process redesign, change management, and adoption readiness.
• Economic-value and outcome-measurement capability, including ability to distinguish evidence from assumptions and identify meaningful success measures.
• Understanding of ACO, population-health, reimbursement and access, and health-system transformation models.
• Ability to influence senior stakeholders without formal authority and create alignment across competing clinical, operational, and financial priorities.
• Executive communication, systems thinking, curiosity, empathy, and sound judgment.
• Must reside within 50 miles of a major metropolitan airport.
• Able to travel up to 50%.

Nice To Haves

• Advanced degree in Business, Healthcare Administration, Public Health, or a related discipline.
• Experience with laboratory medicine, diagnostics, digital health, clinical diagnostic solutions, or health-system analytics.
• Experience working with health-system transformation, strategy, population-health, ACO, or value-based-care leadership.
• Experience building business cases, value models, adoption plans, or transformation roadmaps.
• Internal Roche or major healthcare-consulting experience.

Responsibilities

• Lead structured discovery and stakeholder interviews across laboratory, clinical, operational, IT, finance, and executive teams to identify objectives, workflow barriers, organizational dependencies, decision rights, and adoption requirements.
• Facilitate current- and future-state patient journey and workflow mapping, role and ownership definition, governance, and process design across laboratory, clinical, IT, and administrative stakeholders.
• Translate agreed workflow and operating-model changes into practical implementation and adoption plans that support integration into routine care.
• Develop evidence-based value hypotheses, business cases, and measurement approaches linking operational, clinical, and economic outcomes; distinguish validated evidence from customer-specific assumptions and items requiring validation.
• Engage ACO, population-health, transformation, strategy, finance, and other health-system leaders to connect RIS solutions with enterprise priorities, care-pathway redesign, workflow optimization, and economic value.
• Identify operating-model, workforce, resource, governance, and change-management barriers to adoption, and develop readiness and change approaches with customers, Market Adoption, and accountable Roche teams.
• Capture recurring workflow, operating-model, value, and adoption patterns from customer engagements and contribute validated learning to SGA commercialization playbooks, Market Adoption learning, reusable transformation methods, and future activation strategies.
• Facilitate complex senior-level customer discussions, align stakeholders around shared outcomes, and help convert ambiguous organizational challenges, competing priorities, and unclear ownership into actionable transformation decisions.
• Contribute workflow, operating-model, economic-value, and adoption expertise to the RIS North America pre-market commercial motion in partnership with DBMs, SGA, and the accountable RDC Sales organization.
• Build internal capabilities in enterprise discovery, executive facilitation, workflow redesign, economic-value framing, change management, and outcome measurement.
• Maintain clear assumptions, evidence provenance, deliverables, and success measures, and avoid unsupported clinical, financial, or implementation claims.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• The position qualifies for the benefits detailed at the link provided in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior