Senior Hardware Asset Management Specialist
About The Position
The Boeing Company’s Information Digital Technology and Security (IDT&S) organization is seeking an experienced Senior Hardware Asset Management Specialist to support the Technology Governance & Optimization team. The position is available in North Charleston, South Carolina; Arlington, Virginia; Auburn, Washington; Berkeley, Missouri; Chicago, Illinois; El Segundo, California; Everett, Washington; Huntington Beach, California; Huntsville, Alabama; Long Beach, California; Mesa, Arizona; Oklahoma City, Oklahoma; Plano, Texas; Renton, Washington; Ridley Park, Pennsylvania; San Antonio, Texas; Seal Beach, California; or Seattle, Washington. The specialist leads the full lifecycle management of enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal. The role owns hardware record accuracy in the CMDB, helps protect the company from asset loss and data exposure, and optimizes hardware spending across end-user devices, data center equipment, and network equipment. It partners with Procurement, Finance, Information Security, Facilities, End User Services, and Infrastructure teams across multiple sites. The role leads HAM analysts and asset coordinators, sets priorities, and owns the HAM program roadmap, policies, and processes in alignment with ISO/IEC 19770-1 and industry best practice. It governs hardware lifecycle processes, oversees inventory and stockroom operations, manages IT Asset Disposition vendors and processes, and reports performance and cost-related KPIs to leadership. Candidates must satisfy the company’s Conflict Of Interest assessment process. The position requires compliance with U.S. export control requirements, including qualifying as a U.S. Person under 22 C.F.R. §120.62. It does not require a security clearance and is not safety sensitive. Boeing will not sponsor applicants for employment visa status. The position is not contingent upon a program award. Relocation assistance is not a negotiable benefit. The listed shift is Shift 1 (United States of America).
Requirements
- At least 5 years of experience with IT asset management and configuration management databases (CMDB).
- At least 5 years of experience with the ServiceNow platform.
- At least 5 years of experience running inventory management, including inventory optimization.
- At least 3 years of experience leading ServiceNow platform support.
- Must satisfy the company’s Conflict Of Interest assessment process.
- Must meet U.S. export control compliance requirements as a U.S. Person under 22 C.F.R. §120.62.
Nice To Haves
- Bachelor’s degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience.
- Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist.
- Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment.
- Familiarity with endpoint management and discovery tools such as Microsoft Intune, SCCM/MECM, Jamf, or ServiceNow Discovery.
- Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking.
- Background in supply chain, logistics, or vendor management.
- Experience with Power BI or similar tools for executive dashboards.
- Experience with data model integration, including designing, mapping, and validating data models across systems for accurate, consistent, and scalable data exchange.
- Strong analytical skills with large datasets and advanced Excel proficiency.
- Clear written and verbal communication and the ability to present findings and risk to senior leadership.
Responsibilities
- Lead a team of HAM analysts and asset coordinators, including setting priorities.
- Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practice.
- Govern the end-to-end hardware lifecycle: request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal.
- Maintain the accuracy and completeness of hardware asset records in the CMDB and HAM platform, such as ServiceNow HAM Pro, including reconciliation against discovery, MDM, and procurement data.
- Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets.
- Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance.
- Oversee stockroom operations, including stock levels, consumption forecasting, and spares management.
- Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning.
- Partner with Finance on capitalization, depreciation, and fixed asset reconciliation.
- Define and report KPIs to leadership, such as inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance.
Benefits
- Competitive base pay and variable compensation opportunities.
- Eligible employees may enroll in benefit programs generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
