Senior Hardware Asset Management Specialist

Boeing • Seattle, WA

1d

About The Position

The Boeing Company’s Information Digital Technology and Security (IDT&S) is seeking an experienced Senior Hardware Asset Management (HAM) Specialist to support its Technology Governance & Optimization team. The role leads the full lifecycle management of enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal. It owns hardware record accuracy in the configuration management database (CMDB), helps protect the company from asset loss and data exposure, and optimizes hardware spending across end-user devices, data center, and network equipment. The role works with Procurement, Finance, Information Security, Facilities, End User Services, and Infrastructure teams across multiple sites.

The position leads HAM analysts and asset coordinators, sets priorities, and owns the HAM program roadmap, policies, and processes in alignment with ISO/IEC 19770-1 and industry best practices. It governs hardware lifecycle processes, maintains records in the CMDB and HAM platform, conducts inventory and audit cycles, manages IT asset disposition vendors and processes, oversees stockroom operations, and manages warranty, maintenance, lease, and end-of-support planning. It also partners with Finance on asset accounting and reports key performance indicators to leadership.

The role may be based in North Charleston, SC; Arlington, VA; Auburn, WA; Berkeley, MO; Chicago, IL; El Segundo, CA; Everett, WA; Huntington Beach, CA; Huntsville, AL; Long Beach, CA; Mesa, AZ; Oklahoma City, OK; Plano, TX; Renton, WA; Ridley Park, PA; San Antonio, TX; Seal Beach, CA; or Seattle, WA. This is a Shift 1 position. Candidates must meet U.S. export control requirements as a U.S. Person. The position does not require a security clearance and is not safety sensitive. Boeing does not sponsor employment visas for this position. Relocation assistance is not a negotiable benefit.

Requirements

• 5+ years of experience with IT asset management and configuration management databases (CMDB).
• 5+ years of experience with the ServiceNow platform.
• 5+ years of experience running inventory management, including inventory optimization.
• 3+ years of experience leading ServiceNow platform support.
• Must satisfy the Company’s Conflict of Interest (COI) assessment process.
• Must meet U.S. export control compliance requirements as a U.S. Person.

Nice To Haves

• Bachelor’s degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience.
• Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist.
• Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment.
• Familiarity with endpoint management and discovery tools such as Microsoft Intune, SCCM/MECM, Jamf, or ServiceNow Discovery.
• Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking.
• Background in supply chain, logistics, or vendor management.
• Experience with Power BI or similar tools for executive dashboards.
• Experience with data model integration, including designing, mapping, and validating data models across systems to ensure accurate, consistent, and scalable data exchange.
• Strong analytical skills with large datasets and advanced Excel proficiency.
• Clear written and verbal communication skills, including the ability to present findings and risks to senior leadership.

Responsibilities

• Lead a team of HAM analysts and asset coordinators, including setting priorities.
• Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practices.
• Govern the end-to-end hardware lifecycle, including request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal.
• Maintain accurate and complete hardware asset records in the CMDB and HAM platform, including reconciliation against discovery, MDM, and procurement data.
• Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets.
• Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance.
• Oversee stockroom operations, including stock levels, consumption forecasting, and spares management.
• Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning.
• Partner with Finance on capitalization, depreciation, and fixed asset reconciliation.
• Define and report KPIs to leadership, such as inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance.

Benefits

• Competitive base pay and variable compensation opportunities.
• Eligible employees may enroll in benefit programs generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed