Senior Group Sales Manager - Mid-West Market

AccorHotel • Dallas, TX

8d • Onsite

About The Position

The Senior Group Sales Manager represents Fairmont Dallas by delivering professional, authentic hospitality salesmanship and cultivating lasting client relationships. The role is responsible for strategically generating revenue, setting and executing sales goals, maintaining an active lead funnel, and meeting individual and segment sales targets. The manager is accountable for room revenue and group room-night goals established by the Director of Sales and Marketing, and works with the sales team to increase RevPAR market share.

The position includes submitting weekly sales highlights, industry intelligence, and account production to the Senior Director of Group Sales and Director of Sales and Marketing; understanding the selling strategies of all distribution channels; reviewing account business on an ongoing basis; and conducting sales calls, attending trade shows, and entertaining clients. The manager collaborates with hotel operational departments to support effective business-focused programs and services, handles workplace problems, and provides professional, friendly service to guests, employees, and clients. The role is also responsible for developing direct reports and supporting their achievement of assigned goals, while maintaining attendance, appearance, and compliance with Fairmont standards.

Requirements

• Bachelor’s degree and/or Hotel Management degree or diploma.
• Minimum of six years of hotel sales experience, having worked various markets.
• Leadership and administrative ability.
• Established relationships with key industry contacts in Group market segments.
• Professional sales and presentation skills.
• Proficiency in organizational planning, implementation, and successfully managing multiple projects simultaneously.
• Self-motivated and creative.
• Technical proficiency in Microsoft Office applications.

Nice To Haves

• Preferable experience selling in or having previously networked in the Northeast and/or pharmaceutical market.
• Opera CRM Sales & Catering knowledge is an asset.

Responsibilities

• Generate revenue strategically by setting goal strategies and executing activities to build and maintain an active lead funnel, including meeting weekly prospecting goals.
• Exceed personal and segment sales goals on a monthly, quarterly, and annual basis.
• Meet and exceed room revenue and group room-night goals as determined by the Director of Sales and Marketing.
• Submit weekly sales highlights, industry intelligence, and account production to the Senior Director of Group Sales and Director of Sales and Marketing.
• Understand the selling strategies of all distribution channels.
• Participate actively in ongoing business reviews with accounts.
• Work jointly with the Sales team to increase RevPAR market share.
• Conduct sales calls, participate in trade shows, and entertain clients onsite and offsite.
• Collaborate with operational departments to ensure business-focused programs, services, and amenities are effective and support business growth.
• Anticipate, prevent, identify, and solve workplace problems as necessary.
• Provide professional, engaging, friendly, and service-oriented interactions with guests, employees, and clients.
• Develop direct reports and support achievement of their assigned goals.
• Maintain regular attendance in accordance with Fairmont standards and hotel scheduling needs.
• Maintain high standards of personal appearance and grooming, including the proper dress code and wearing a name tag while working.
• Comply with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k).
• Complimentary shift meal.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through the Academy.
• Ability to make a difference through Corporate Social Responsibility activities, such as Planet 21.
• Career development opportunities with national and international promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior