Senior Global Mobility and Immigration Specialist

Instacart

1h•$118,000 - $149,000•Remote

About The Position

Instacart is hiring a Senior Global Mobility and Immigration Specialist to own and strengthen its immigration and global mobility program. The role provides timely, accurate immigration guidance to employees on work visas and helps build a resilient program with a high-quality employee experience, a best-in-class external immigration partner, and clear internal ownership. The specialist will own the vendor relationship, partner closely with Employment Legal, shift Tier 1 support to the vendor and a contingent worker, and focus on complex cases and high-stakes situations. The goal is to create a smoother, more self-service employee immigration experience supported by documented processes rather than institutional memory. The ideal candidate is a hands-on immigration expert comfortable managing vendors and working directly on cases. They can work independently on a very small team, recognize when to escalate, communicate nuanced immigration matters clearly to employees and leaders, and handle sensitive issues with care and urgency. The role is remote under Instacart’s Flex First approach, which allows employees to choose where they work while remaining connected through regular in-person events. For US-based candidates, the annual base pay range depends on permanent work location: $141,000–$149,000 in CA, NY, CT, and NJ; $135,000–$142,500 in WA; $130,000–$137,000 in OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, and HI; and $118,000–$124,500 in all other states. The role is also eligible for a new-hire equity grant and annual refresh grants. Compensation may vary based on candidate experience, skills, and location.

Requirements

At least 7 years of US business immigration experience, with recent in-house corporate experience or law firm experience paired with program-level ownership.
End-to-end knowledge of employment-based nonimmigrant immigration, including H-1B, L-1, O-1, TN, and E-3 cases.
End-to-end knowledge of employment-based immigrant processes, including PERM, I-140, and adjustment of status.
Hands-on ownership of immigration compliance, including I-9 and reverification, Public Access Files, Department of Labor requirements, and audit readiness.
Experience managing outside counsel and immigration or relocation vendors, including service-level agreements and invoice review.
Experience supporting budget tracking and spend forecasting with Finance or a budget owner.
Demonstrated ownership of workflows, standard operating procedures, and case-metric reporting.
Ability to advise and partner with HR, Talent Acquisition, Legal, and business leaders.
Working exposure to global mobility, such as relocation coordination, transfers, and cost estimates.
Ability to work independently on a very small team, identify when to escalate, communicate complex matters clearly, and handle sensitive matters with care and urgency.

Nice To Haves

Experience working with global immigration vendors.
Comfort with Workday and case or ticketing tools such as Jira Service Desk, ServiceNow, or Salesforce.
M&A diligence and integration experience or vendor RFP experience.
Experience with policy design, remote work policy, or tax vendor coordination.
Dashboard and data skills, including Excel or Google Sheets, and KPI setting.
Experience using generative AI to automate reporting and policy summaries.

Responsibilities

Own the external immigration vendor relationship, including service-level agreements and invoice review.
Partner closely with the Employment Legal team and advise HR, Talent Acquisition, Legal, and business leaders.
Handle complex employment-based immigration cases and high-stakes employee situations.
Shift Tier 1 immigration support to the vendor and a contingent worker.
Own immigration compliance, including I-9 and reverification, Public Access Files, Department of Labor requirements, and audit readiness.
Support budget tracking and spend forecasting in partnership with Finance or a budget owner.
Develop and maintain workflows, standard operating procedures, and reporting on case metrics.
Provide global mobility support, including relocation coordination, transfers, and cost estimates.
Communicate nuanced immigration issues clearly to employees, managers, and directors, and escalate matters when appropriate.
Build a documented, more self-service immigration experience and strengthen the resilience of the program.