Senior General Manager
About The Position
The Senior General Manager leads comprehensive real estate operations and drives strategic business growth across multiple markets or business lines. The role manages complex client relationships, delivers service outcomes, and guides cross-functional teams toward performance targets. It develops and executes business strategies aligned with JLL’s vision and ensures operational excellence across service delivery areas. The position mentors senior managers, cultivates client partnerships, and works with regional leadership to identify growth opportunities and optimize resources. The role oversees a portfolio of Class A office properties and is based on site in Chicago, Illinois.
Requirements
- Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field.
- 15 or more years of progressive leadership experience in commercial real estate or office property management.
- Strong business development skills and demonstrated ability to secure and grow major client relationships.
- Experience leading and developing senior management teams of 25 or more professionals.
- Advanced financial acumen, including budgeting, forecasting, and performance analysis.
- Excellent communication and presentation skills for executive-level audiences and stakeholder management.
- Deep understanding of commercial real estate markets, trends, and industry best practices.
- Must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- Master’s degree in Business Administration (MBA) or a related advanced degree.
- Professional certifications such as CCIM, SIOR, CPM, or equivalent industry credentials.
- Experience with global real estate operations and cross-cultural team management.
- Track record of successful mergers, acquisitions, or major business integrations.
- Technology-forward mindset and experience implementing innovative solutions and digital transformation initiatives.
- Active involvement in industry associations and thought leadership in the commercial real estate community.
Responsibilities
- Oversee operational performance across a portfolio of Class A office properties, ensuring delivery excellence and client satisfaction.
- Build and maintain executive-level client relationships as a primary strategic advisor and trusted partner.
- Mentor and develop management talent and foster collaboration to strengthen team performance locally and globally.
- Collaborate with regional and global leadership to implement best practices and advance organizational objectives.
- Manage P&L responsibilities, including budget development, forecasting, and resource optimization across business units.
- Present business performance and strategic initiatives to senior leadership and key stakeholders.
- Champion diversity, equity, and inclusion initiatives and support employee wellbeing across teams.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive medical, dental, and vision care
- Paid parental leave at 100% of salary
- Paid time off and company holidays
- Early access to earned wages through Daily Pay
- Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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What This Job Offers
Job Type
Full-time
Career Level
Executive
