Senior General Manager

JLL • Chicago, IL

11d • Onsite

About The Position

As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations while driving strategic business growth across multiple markets or business lines. The role involves managing complex client relationships, delivering service outcomes, and guiding cross-functional teams toward performance targets. You will develop and execute business strategies aligned with JLL's vision, mentor senior managers, cultivate client partnerships, and ensure operational excellence across service delivery areas. Working with regional leadership, you will identify growth opportunities, optimize resource allocation, and support innovative, client-centric solutions. The position is on-site in Chicago, Illinois, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Bachelor's degree in Business Administration, Real Estate, Finance, or a related field.
• 15+ years of progressive leadership experience in commercial real estate or office property management.
• Strong business development skills, with demonstrated ability to secure and grow major client relationships.
• Experience leading and developing senior management teams of 25 or more professionals.
• Advanced financial acumen, including budgeting, forecasting, and performance analysis.
• Excellent communication and presentation skills for executive-level audiences and stakeholder management.
• Deep understanding of commercial real estate markets, trends, and industry best practices.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

• Master's degree in Business Administration (MBA) or a related advanced degree.
• Professional certifications such as CCIM, SIOR, CPM, or equivalent industry credentials.
• Experience with global real estate operations and cross-cultural team management.
• Track record of successful mergers, acquisitions, or major business integrations.
• Technology-forward mindset and experience implementing innovative solutions and digital transformation initiatives.
• Active involvement in industry associations and thought leadership within the commercial real estate community.

Responsibilities

• Oversee operational performance across a portfolio of Class A office properties, ensuring delivery excellence and client satisfaction.
• Build and maintain executive-level relationships with key clients, serving as their primary strategic advisor and trusted partner.
• Mentor and develop management talent, fostering collaboration and team performance locally and globally.
• Collaborate with regional and global leadership teams to implement best practices and drive organizational objectives.
• Manage P&L responsibilities, including budget development, forecasting, and resource optimization across business units.
• Present business performance and strategic initiatives to senior leadership and key stakeholders.
• Champion diversity, equity, and inclusion initiatives and support team wellbeing.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior