Senior General Manager- Chism Trail Ranch- Up To 70k Base Starting Pay + Bonus

Freddy's Frozen Custard & Steakburgers•Fort Worth, TX
•$70,000

About The Position

The Restaurant General Manager is responsible for the overall efficiency and technical operations of the store, ensuring Freddy’s standards for quality, timeliness, and service. The role oversees labor and food costs, guest relationships and concerns, hospitality, employee training and development, team building, staff scheduling, and product ordering based on sales volume. The manager leads daily operations and helps ensure compliance with company procedures, quality and portion-control standards, health regulations, and cash-handling requirements. The role also reviews schedules and forecasts, coordinates opening and closing activities, completes operational checklists and administrative paperwork, and addresses team performance and conflicts constructively.

Requirements

  • One to three years of restaurant management or related experience generally required.
  • Excellent written and verbal communication skills.
  • Excellent guest-service skills and the ability to develop and maintain strong working relationships with guests, coworkers, and management.
  • Strong attention to detail and organizational skills.
  • Must pass a background check.
  • Must have a non-expired driver’s license and an acceptable driving record as defined by company policy and insurance requirements.
  • Must hold current foodservice certificates as required by state law.
  • Must be available for morning, day, and evening shifts, including weekends.
  • Must be available to work at least 50 hours per week, or as management demands or restaurant needs dictate.
  • Experience with Microsoft Office, Excel, Word, and the internet.
  • Ability to talk and hear; frequently stand, bend, kneel, climb stairs, walk, handle objects, and reach with hands and arms.
  • Ability to occasionally lift or move up to 50 pounds and stand for long periods.
  • Ability to adapt to changing kitchen temperatures.

Responsibilities

  • Ensure Company Standard Operating Procedures are followed.
  • Teach and uphold Freddy’s standards for quality, timeliness, and service.
  • Maintain open communication, positive attitudes, and trust-based relationships with personnel.
  • Make customer satisfaction a priority and consistently demonstrate hospitality.
  • Lead by example by maintaining a professional image, appearance, and language.
  • Analyze daily labor to achieve target labor percentages.
  • Enforce quality-control and standardized portion-control procedures.
  • Monitor sales trends, develop forecasts, and make decisions to control food and labor costs.
  • Maximize productivity without compromising quality.
  • Ensure compliance with health department regulations; address inspection violations and implement corrective actions.
  • Ensure inspections are conducted and ongoing issues are corrected.
  • Meet guest needs and special requests and resolve complaints or concerns.
  • Review and approve schedules and forecasts.
  • Coordinate opening and closing activities safely and on time.
  • Complete operational checklists daily.
  • Ensure cash-handling procedures are followed.
  • Complete and submit paperwork and administrative forms accurately and promptly.
  • Resolve conflicts and address team-member performance issues constructively and according to policy.
  • Train and develop staff, motivate employees, and build the team.
  • Coordinate staff scheduling and product ordering in line with sales volume.

Benefits

  • Up to $70,000 starting base pay.
  • Bonus.
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