Senior Forward Deployed Engineer, AWS

NTT•Southfield, MI
•$118,000 - $218,000•Hybrid

About The Position

The Senior Forward Deployed Engineer partners with customers and stakeholders to understand business objectives, challenges, and desired outcomes, and translates requirements into technology-enabled solutions that deliver measurable business value. The role designs, implements, configures, customizes, and integrates company and partner platforms, products, accelerators, and reusable assets to address complex customer needs. The engineer drives complex solution engagements across discovery, design, development, deployment, adoption, optimization, and value realization. The role builds trusted relationships with business, technical, and senior stakeholders, provides technical guidance, and collaborates with engineering, architecture, product, delivery, and operations teams to support implementation, adoption, and ongoing improvement. The position addresses complex business, technical, and operational challenges; identifies opportunities for innovation and improvement; and captures customer feedback and implementation learnings to strengthen products, platforms, methodologies, and delivery practices. It also contributes through mentoring, knowledge sharing, reusable assets, and best practices, applying industry and domain knowledge to align solutions with customer workflows, regulatory requirements, operational realities, and strategic outcomes. The role is remote with a hybrid workplace designation. NTT DATA lists a U.S. annual target compensation range of $118,000 to $218,000, with actual compensation dependent on location, experience, skills, and other qualifications.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or a related discipline, or an equivalent combination of education and experience.
  • Deep experience in software engineering, solution architecture, consulting, customer engineering, technology delivery, or related technology disciplines.
  • Advanced experience working directly with enterprise customers and stakeholders in customer-facing environments.
  • Advanced experience delivering complex solution engagements, including discovery, design, implementation, deployment, adoption, and optimization.
  • Advanced demonstrated experience implementing, configuring, integrating, extending, or customizing enterprise platforms, products, or technology solutions within customer environments.
  • Demonstrated experience translating business and domain requirements into practical, scalable technology solutions that achieve measurable outcomes.
  • Deep experience collaborating across product, engineering, architecture, delivery, and business teams to achieve customer and organizational objectives.
  • Demonstrated experience independently solving complex business and technical challenges and exercising sound judgment in ambiguous situations.
  • Advanced experience contributing to continuous improvement initiatives, reusable assets, methodologies, implementation standards, or best practices.
  • Advanced experience providing technical guidance, mentoring, or knowledge sharing to colleagues or project team members.
  • Strong understanding of enterprise technology environments, solution architecture, software engineering practices, and technology delivery methodologies.
  • Ability to translate business requirements into scalable technology solutions using cloud, integration, automation, data, analytics, artificial intelligence, and related technologies.
  • Strong consulting, stakeholder management, communication, and customer engagement skills, including the ability to build credibility and influence decisions.
  • Strong analytical, critical-thinking, problem-solving, and decision-making capabilities.
  • Deep working knowledge of relevant company and partner platforms, products, implementation approaches, and reusable assets.
  • Ability to apply industry and business context, connecting technology decisions to customer outcomes, operational effectiveness, and business value.
  • Ability to communicate with technical and non-technical stakeholders and tailor messaging to diverse audiences.
  • Ability to work independently, manage ambiguity, prioritize competing demands, and deliver results in complex customer environments.
  • Strong collaboration, relationship-building, mentoring, and knowledge-sharing skills.

Nice To Haves

  • Certifications in cloud technologies, solution architecture, agile delivery, data, artificial intelligence, cybersecurity, or related disciplines are advantageous.

Responsibilities

  • Partner with customers and stakeholders to understand objectives, challenges, and desired outcomes, translating requirements into technology-enabled solutions that deliver measurable business value.
  • Design, implement, configure, customize, and integrate company and partner platforms, products, accelerators, and reusable assets.
  • Drive solution initiatives through discovery, design, development, deployment, adoption, optimization, and value realization.
  • Build relationships with business, technical, and senior stakeholders; provide technical guidance and influence solution decisions.
  • Collaborate with engineering, architecture, product, delivery, and operational teams to ensure implementation, adoption, and ongoing improvement.
  • Analyze and resolve complex business, technical, and operational challenges using sound judgment, creativity, and structured problem-solving.
  • Identify opportunities for innovation, solution enhancement, and operational improvement based on customer insights, domain knowledge, and platform capabilities.
  • Capture customer feedback, implementation learnings, and reusable patterns to improve products, platforms, accelerators, methodologies, and delivery practices.
  • Contribute to delivery excellence through knowledge sharing, mentoring, and development of best practices, implementation patterns, and reusable assets.
  • Apply industry and domain knowledge so solutions align with customer workflows, regulatory requirements, operational realities, and strategic business outcomes.
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