Senior Forward Deployed Engineer, AWS

NTT Ltd.•Southfield, MI
•$118,000 - $218,000•Hybrid

About The Position

NTT DATA is seeking a Senior Forward Deployed Engineer to partner with enterprise customers and stakeholders, understand their business objectives and challenges, and deliver technology-enabled solutions with measurable business value. The role involves designing, implementing, configuring, customizing, and integrating company and partner platforms, products, accelerators, and reusable assets to address complex business and technical needs. The engineer drives customer solution engagements from discovery and design through development, deployment, adoption, optimization, and value realization. The role builds trusted relationships with business, technical, and senior stakeholders; provides technical guidance; and works closely with engineering, architecture, product, delivery, and operations teams to support implementation and continuous improvement. The position also contributes customer feedback, reusable patterns, best practices, mentoring, and knowledge sharing to strengthen delivery practices and company offerings. The role applies industry and domain knowledge to align solutions with customer workflows, regulatory requirements, operational realities, and strategic outcomes. It is a hybrid-working position. The stated starting pay range for U.S.-based positions is $118,000–$218,000 annually, with actual compensation depending on factors such as work location, experience, skills, and qualifications.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or a related discipline, or an equivalent combination of education and experience.
  • Deep experience in software engineering, solution architecture, consulting, customer engineering, technology delivery, or related technology disciplines.
  • Advanced experience working directly with enterprise customers and stakeholders in customer-facing environments.
  • Advanced experience delivering complex solution engagements, including discovery, design, implementation, deployment, adoption, and optimization.
  • Advanced demonstrated experience implementing, configuring, integrating, extending, or customizing enterprise platforms, products, or technology solutions in customer environments.
  • Demonstrated experience translating business and domain requirements into practical, scalable technology solutions that achieve measurable outcomes.
  • Deep experience collaborating across product, engineering, architecture, delivery, and business teams to achieve customer and organizational objectives.
  • Demonstrated experience independently solving complex business and technical challenges and exercising sound judgment in ambiguous situations.
  • Advanced experience contributing to continuous improvement initiatives, reusable assets, methodologies, implementation standards, or best practices.
  • Advanced experience providing technical guidance, mentoring, or knowledge sharing to colleagues or project team members.
  • Strong understanding of enterprise technology environments, solution architecture, software engineering practices, and technology delivery methodologies.
  • Ability to translate business requirements into scalable solutions leveraging cloud, integration, automation, data, analytics, artificial intelligence, and related technologies.
  • Strong consulting, stakeholder management, communication, and customer engagement skills, including the ability to build credibility and influence decisions.
  • Strong analytical, critical-thinking, problem-solving, and decision-making capabilities.
  • Deep working knowledge of relevant company and partner platforms, products, implementation approaches, and reusable assets.
  • Ability to apply industry and business context to technology decisions and connect them to customer outcomes, operational effectiveness, and business value.
  • Ability to communicate effectively with technical and non-technical stakeholders and tailor messaging to diverse audiences.
  • Ability to work independently, manage ambiguity, prioritize competing demands, and deliver results in complex customer environments.
  • Strong collaboration, relationship-building, mentoring, and knowledge-sharing skills.

Nice To Haves

  • Relevant certifications in cloud technologies, solution architecture, agile delivery, data, artificial intelligence, cybersecurity, or related disciplines are advantageous.

Responsibilities

  • Partner with customers and stakeholders to understand business objectives, challenges, and desired outcomes, and translate requirements into technology-enabled solutions with measurable business value.
  • Design, implement, configure, customize, and integrate company and partner platforms, products, accelerators, and reusable assets.
  • Drive complex solution initiatives through discovery, design, development, deployment, adoption, optimization, and value realization.
  • Build relationships with business, technical, and senior stakeholders, providing technical guidance and influencing solution decisions.
  • Collaborate with engineering, architecture, product, delivery, and operational teams to support implementation, adoption, and ongoing improvement.
  • Analyze and resolve complex business, technical, and operational challenges using structured problem-solving, creativity, and sound judgment.
  • Identify opportunities for innovation, solution enhancement, and operational improvement using customer insights, domain knowledge, and platform capabilities.
  • Capture customer feedback, implementation learnings, and reusable patterns to improve products, platforms, accelerators, methodologies, and delivery practices.
  • Contribute to delivery excellence through knowledge sharing, mentoring, and development of best practices, implementation patterns, and reusable assets.
  • Apply industry and domain knowledge to align solutions with customer workflows, regulatory requirements, operational realities, and strategic business outcomes.
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