Senior Forklift Technician / Field Service Mechanic

WMH•Madison, AL

8d•Onsite

About The Position

WMH Solutions is hiring an experienced Senior Forklift Technician / Field Service Mechanic to join our growing service team. This role is built for a skilled technician who can work independently in the field, diagnose complex equipment issues, communicate professionally with customers, and help keep material handling equipment running safely and efficiently. If you have experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Mobile Service Technician, Industrial Maintenance Technician, Equipment Mechanic, Road Service Technician, or Maintenance Mechanic, this could be a strong next step in your career. At WMH, your skill matters. Your time matters. Your future matters. Experienced technicians want more than a job. They want strong support, reliable equipment, clear expectations, steady work, and real career growth.

Requirements

5+ years of experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Equipment Mechanic, Industrial Maintenance Technician, Maintenance Mechanic, or similar technician role.
Strong troubleshooting and diagnostic skills.
Experience with hydraulic systems, electrical systems, engines, drivetrains, mechanical systems, and industrial equipment.
Ability to read schematics, wiring diagrams, service manuals, and technical documentation.
Strong communication and customer service skills.
Ability to work independently with minimal supervision.
Ability to manage service calls, customer expectations, and repair documentation professionally.
Valid driver’s license with acceptable driving record.
Ability to lift 50+ pounds and work in industrial environments.

Nice To Haves

Material handling industry experience.
Forklift repair experience.
OEM dealership experience.
ASE certifications.
Forklift certifications.
Advanced electrical troubleshooting experience.
Diesel engine repair experience.
Battery-powered equipment experience.
Experience using diagnostic software or service management systems.
Experience mentoring or supporting junior technicians.

Responsibilities

Diagnose, repair, maintain, and support forklifts, material handling equipment, and industrial equipment throughout your assigned service territory.
Work directly with customers, solve complex mechanical problems, and play a key role in keeping their operations running safely and efficiently.
Take ownership of service calls, troubleshoot independently, communicate clearly, and represent WMH professionally in the field.
Support and mentor less experienced technicians when needed.
Perform advanced diagnostics and troubleshooting.
Repair hydraulic, electrical, mechanical, engine, and powertrain systems.
Complete preventative maintenance inspections.
Conduct safety inspections and equipment evaluations.
Document service activity, repair details, labor time, and repair recommendations.
Communicate directly with customers regarding equipment condition and repair solutions.
Manage service calls efficiently within your assigned territory.
Work independently while maintaining strong communication with service leadership and support teams.
Maintain exceptional customer service and professionalism.
Follow WMH safety, service, and documentation standards.