Senior Field Solutions Engineer

RobCo • Austin, TX

13d

About The Position

RobCo is hiring a Senior Field Solutions Engineer for its Austin-based team. The role is central to implementing and maintaining robotic solutions at customer sites throughout the United States, helping scale RobCo’s solutions and providing technical leadership and support. The engineer owns robotic solution concepts from design and development through testing, deployment, commissioning, and ongoing support, working both at RobCo’s Austin facility and at customer locations.

The position leads customer deployments and integrations, coordinates cross-functional teams, and manages customer projects from initial scoping through commissioning. It also develops scalable operational processes, translates customer requirements into effective automation solutions, provides on-site technical support and training, produces technical documentation, and shares feedback with hardware and software teams to improve RobCo’s technology. Regular travel within the United States is required.

Requirements

• Bachelor’s degree or equivalent qualification in Mechanical Engineering, Electrical Engineering, Robotics, or a related technical field.
• At least 5 years of experience deploying large autonomous systems.
• Ability to independently lead complex projects end-to-end, owning execution, delivery, and outcomes without oversight.
• Ability to proactively identify and resolve obstacles, drive decisions, and escalate critical business risks when necessary.
• Strong leadership presence, operational decision-making, accountability, execution standards, and team coordination in fast-paced deployment environments.
• Strong problem-solving skills and a proactive attitude.
• Ability to collaborate across internal teams and with customers.
• Structured communication and strong documentation skills.
• Flexibility and willingness to travel regularly within the United States.
• Fluent in English.

Nice To Haves

• Additional language skills, such as German or Spanish.

Responsibilities

• Own robotic solution concepts from detailed design through development, testing, deployment, and ongoing support at RobCo’s Austin facility and customer locations.
• Lead technical deployment and commissioning of robotic automation systems at customer sites, integrating them with existing production environments.
• Coordinate and direct cross-functional deployment team members across engineering, design, assembly, test, operations, and field teams; establish clear ownership, accountability, and priorities.
• Plan, coordinate, and document customer projects from initial scoping through successful commissioning.
• Manage project plans, timelines, milestones, dependencies, risks, and risk-mitigation plans or registers.
• Establish deployment plans, daily priorities, and action tracking to support efficient execution and rapid issue resolution.
• Design, implement, and continuously improve operational processes, mechanisms, and workflows that increase efficiency, standardization, and scalability.
• Identify operational gaps and develop systems, tools, and best practices to help teams scale across deployments and projects.
• Understand customer needs and translate complex requirements into effective automation solutions.
• Provide on-site support and training, troubleshoot issues, and support customer satisfaction.
• Develop technical documentation, user manuals, and operational guides.
• Collaborate with hardware and software teams, providing feedback and contributing to technology improvements.
• Travel regularly within the United States.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan.
• Unlimited paid time off, including major holidays.
• Company-sponsored onboarding and team offsites in Germany.
• Competitive compensation and benefits package.
• Regular 360° feedback and support for professional and personal development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior