Senior Field Service Technician
About The Position
Motorola Solutions’ US Federal Government Markets Division supplies communications solutions, systems, and services to the U.S. Federal Government. The Technical System Manager department supports the implementation, integration, and service of complex systems worldwide. In this onsite field service role, the technician works with varied communications requirements in both presale and post-sale project phases. The position requires 50% or more travel. The technician performs preventive maintenance on customer systems and production equipment, completes and documents scheduled work, and troubleshoots equipment issues to support safe production and product quality. The role also includes installing and maintaining production fixtures and equipment, setting up sensors and related components, and sharing customer or service notes with other technicians.
Requirements
- At least 3 years of experience supporting and maintaining industrial equipment.
- High school diploma or equivalent.
- Legal authorization to work indefinitely in the U.S.; employer work permit sponsorship is not available.
- Strong mechanical skills and hands-on experience maintaining pneumatic and hydraulic hardware, calibrating tools, and performing basic electrical concepts and repairs.
- Proficiency with hand, electrical, pneumatic, and hydraulic tools.
- Computer proficiency and ability to build and execute projects directly from technical documentation.
- Ability to lift up to 50 pounds unassisted and work comfortably on ladders and overhead lifts.
- Ability to travel 50% or more.
Responsibilities
- Perform scheduled preventative maintenance service calls on customer systems.
- Schedule work efficiently and complete preventive maintenance on time, including work tied to contractual obligations.
- Perform hands-on maintenance, repairs, and adjustments on production build fixtures, test fixtures, and other production equipment.
- Install, repair, organize, and maintain production equipment as required by the preventive maintenance program.
- Analyze mechanical and operational problems and plan and implement corrective actions to maximize safe production and product quality.
- Record preventive maintenance results, including work order, status, and case notes.
- Install and set up sensors, solenoids, and switching according to fixture requirements.
- Provide chronic memos or customer notes to other technicians.
Benefits
- Incentive bonus plans
- Medical, dental, and vision benefits
- 401(k) with company match
- 10 paid holidays
- Generous paid time off packages
- Employee stock purchase plan
- Paid parental and family leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
