Senior Field Adjuster - (West Palm Beach, St. Lucie, & Martin Counties

Windward Risk Managers•Boca Raton, FL
•$90,000 - $100,000•Onsite

About The Position

The Senior Field Adjuster investigates routine to moderately complex residential property claims promptly and thoroughly. This is a field-based position that includes on-site inspections of insured properties and regular travel within an assigned territory. Candidates must be located within a commutable distance to West Palm Beach, Florida. The listed job location is the corporate office in Boca Raton, Florida. The adjuster provides courteous service to policyholders and agencies, communicates with parties involved in resolving claims, investigates causes of loss, analyzes coverage, documents claim files, and prepares coverage and payment letters needed to settle and conclude claims.

Requirements

  • Maintain a Florida All-Lines adjuster (620) license.
  • At least 3 years of homeowner’s claims field-adjusting experience handling all perils.
  • Proficiency with Xactimate and sketching, including use of mobile applications such as an iPad.
  • Must reside in one of the states where the employer currently hires: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, or WI.
  • Must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

Nice To Haves

  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • Strong organizational and time-management skills.
  • Knowledge of property insurance policies and coverage analysis.
  • Ability to work under deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong skills and experience with the Xactimate estimating program.

Responsibilities

  • Promptly and courteously service property claims, including contacting insureds and agencies and following through.
  • Communicate and interact with policyholders, public adjusters, attorneys, vendors, experts, and other individuals to support timely claim resolution.
  • Identify, analyze, and resolve coverage issues arising during claims investigations.
  • Investigate the facts and determine the cause of loss.
  • Determine coverage based on applicable policies and endorsements.
  • Maintain proper file documentation that reflects progressive claim handling.
  • Prepare coverage and payment letters necessary to settle and conclude claims.
  • Inspect insured properties on site and travel regularly within the assigned territory.
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