Senior Field Adjuster - (Lee & Collier Counties)

Windward Risk Managers•Boca Raton, FL
•$90,000 - $100,000•Onsite

About The Position

The Senior Field Adjuster investigates routine to moderately complex residential property claims promptly and thoroughly. This is a field-based role involving on-site inspections of insured properties and regular travel within the assigned territory. Candidates must live within commuting distance of Lee and Collier Counties, Florida. The adjuster provides courteous service to policyholders and agencies, communicates with parties involved in claims, analyzes coverage, investigates causes of loss, determines coverage under applicable policies and endorsements, maintains accurate claim files, and prepares coverage and payment letters to resolve claims. The position is based at the corporate office in Boca Raton, Florida, and is listed as full-time, day shift, with a salary range of $90,000 to $100,000 per year.

Requirements

  • Maintain a Florida All-Lines adjuster (620) license.
  • At least 3 years of homeowner’s claims field-adjusting experience handling all perils.
  • Proficiency with Xactimate and sketching, including use of mobile applications such as iPad.
  • Be located within commuting distance of Lee and Collier Counties in Florida.
  • Be authorized to work for any employer in the United States without current or future visa sponsorship.
  • Reside in one of the states where the employer currently hires: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, or WI.

Nice To Haves

  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • Strong organizational and time-management skills.
  • Knowledge of property insurance policies and coverage analysis.
  • Ability to work under deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong skills and experience with the Xactimate estimating program.

Responsibilities

  • Promptly and courteously service property claims, including contacting insureds and agencies and following through.
  • Communicate and interact with policyholders, public adjusters, attorneys, vendors, experts, and other individuals to support timely claim resolution.
  • Identify, analyze, and resolve coverage issues arising during claim investigations.
  • Investigate the facts and determine the cause of loss.
  • Determine coverage based on applicable policies and endorsements.
  • Maintain proper claim-file documentation reflecting progressive handling.
  • Prepare coverage and payment letters necessary to settle and conclude claims.
  • Conduct on-site inspections of insured properties and travel regularly within the assigned territory.
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