Senior Field Adjuster - (Brevard, Osceola & Indian River Counties)

Windward Risk Managers•Boca Raton, FL
•$90,000 - $100,000•Onsite

About The Position

The Senior Field Adjuster investigates routine to moderately complex residential property claims. This field-based role includes on-site inspections of insured properties and regular travel within the assigned territory of Brevard, Osceola, and Indian River Counties. Candidates must live within a commutable distance of those counties. The position provides prompt and thorough claim service, investigates losses and coverage, documents claim files, and prepares the letters needed to settle and conclude claims. The position is based at the corporate office in Boca Raton, Florida, and is full-time with a day shift.

Requirements

  • Maintain a Florida All-Lines adjuster (620) license.
  • At least 3 years of homeowner’s claims field-adjusting experience handling all perils.
  • Proficiency with Xactimate and sketching, including use of mobile applications such as an iPad.
  • Be located within a commutable distance to Brevard, Osceola, and Indian River Counties.
  • Be authorized to work for any employer in the United States without requiring visa sponsorship now or in the future.
  • Reside in a state where the employer currently hires: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, or WI.

Nice To Haves

  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • Strong organizational and time-management skills.
  • Knowledge of property insurance policies and coverage analysis.
  • Ability to work under deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong skills and experience with the Xactimate estimating program.

Responsibilities

  • Provide prompt and courteous servicing of property claims, including contacting insureds and agencies and following through on claim matters.
  • Communicate and interact with policyholders, public adjusters, attorneys, vendors, experts, and other individuals to support timely claim resolution.
  • Identify, analyze, and resolve coverage issues arising during claim investigations.
  • Investigate and establish the facts surrounding the cause of loss.
  • Determine coverage based on policies and endorsements.
  • Maintain proper claim-file documentation reflecting progressive claim handling.
  • Prepare coverage and payment letters necessary to settle and conclude claims.
  • Conduct on-site inspections of insured properties and travel regularly within the assigned territory.
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