Senior Federal Program Manager

Microsoft•Washington, DC
•$101,800 - $207,600

About The Position

Microsoft is seeking a Senior Federal Program Manager (Individual Contributor) to orchestrate its most strategic and complex Federal work. The role partners across Sales, solution architects, partners, delivery teams, and customers to qualify and structure opportunities, establish governance, coordinate resources, manage risks and finances, and support successful delivery from pursuit through execution. The position also drives deal readiness, stakeholder alignment, partner engagement, compliance, and smooth Sales-to-Delivery transitions. The Senior Federal Program Manager develops delivery plans and project management materials, monitors milestones and project health, oversees financial and resource considerations, and leads multiple concurrent cross-functional teams through ambiguity and competing priorities. The role promotes clear accountability, inclusive and psychologically safe collaboration, continuous improvement, and strong customer outcomes. The position requires U.S. citizenship verification because it supports U.S. government customers and is subject to citizenship-based legal restrictions.

Requirements

  • Bachelor's degree in a related field and 3+ years of project management experience, or equivalent experience.
  • Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
  • U.S. citizenship is required and will be verified via a valid passport due to citizenship-based legal restrictions.
  • Able to obtain and retain a security clearance (preferred qualification).
  • Reliable communication skills and ability to build trusted relationships across teams, geographies, business functions, and organizational levels (preferred qualification).
  • Sound judgment and decision-making, including the ability to work under continual deadline pressure and in ambiguous situations (preferred qualification).
  • Ownership mindset, business judgment, initiative, and demonstrated ability to operate entrepreneurially within a complex organization (preferred qualification).

Nice To Haves

  • Ability to obtain and retain a security clearance.
  • Active Top-Secret clearance is preferred.
  • Bachelor's degree in a related field and 8+ years of project management experience, or equivalent experience.
  • 4+ years of financial management experience.
  • Reliable communication skills and ability to build trusted relationships at all levels, across teams, geographies, and business functions.
  • Proven judgment and decision-making skills, including effectiveness under continual deadline pressure and in ambiguous situations.
  • Ownership mindset, business judgment, and initiative, with demonstrated ability to operate entrepreneurially within a complex organization.

Responsibilities

  • Engage U.S. Federal government customer stakeholders and develop partnerships using broad technical expertise.
  • Promote customer satisfaction by reviewing and analyzing feedback, serving as the voice of the customer, and building trusted internal relationships.
  • Adhere to project compliance standards, contractual requirements, and applicable customer compliance standards.
  • Drive initiation of strategic and complex projects by coordinating multiple workstreams and delivery teams.
  • Facilitate partner-resource contracting, including partner briefings, candidate interviews, identification, onboarding, and acclimation.
  • Develop program and project management plans for complex, multi-workstream engagements; monitor metrics, risks, deliverables, quality, schedules, and stakeholder communications.
  • Ensure timely project closure and completion of sign-off activities.
  • Share advanced program and project management knowledge, mentor colleagues, and promote peer alignment and lessons learned.
  • Support complex Federal pursuits from qualification through contract award and delivery; assess feasibility, readiness, and execution risk with Sales, Architects, and Delivery teams.
  • Contribute to statements of work, estimates, work breakdown structures, staffing plans, and delivery strategies, ensuring opportunities are structured around customer outcomes.
  • Coordinate Microsoft teams, partners, and customer stakeholders; facilitate partner identification, onboarding, contracting, and engagement.
  • Lead governance and stakeholder communications, aligning Sales, Solution Areas, Delivery organizations, and partner ecosystems.
  • Establish delivery plans, resource strategies, governance structures, and success criteria; manage risks, dependencies, issues, change control, and compliance.
  • Monitor project health, milestones, KPIs, delivery commitments, and readiness for Sales-to-Delivery handoff.
  • Track project financials, forecasting, budgets, revenue attainment, and resource utilization; support consumption acceleration and identify business-growth opportunities.
  • Contribute to forecasting, backlog management, and portfolio health reviews; promote profitability while balancing customer success and delivery excellence.
  • Lead concurrent cross-functional project teams and establish clear roles, decision rights, priorities, and accountability.
  • Create an inclusive, respectful, psychologically safe environment; coach project leaders and provide direction, feedback, and escalation support.
  • Monitor team capacity, workload, morale, and delivery friction; remove barriers and navigate conflict with empathy and candor.
  • Recognize team contributions and foster collaboration, resilience, professional growth, and shared ownership.
  • Ensure adherence to security, privacy, compliance, and Federal delivery requirements; lead risk assessments and mitigation planning.
  • Improve process consistency and documentation, capture lessons learned, and promote reuse of tools, intellectual property, and best practices.
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