Senior Facility Manager

JLL•Portsmouth, NH

5d•Onsite

About The Position

The Senior Facility Manager is the primary point of contact for assigned areas and their occupants, and serves as liaison with service providers. The role ensures that JLL employees and third-party partners deliver facilities management and workplace services that keep facilities and site infrastructure safe, code-compliant, functional, comfortable, energy efficient, and attractive. The manager oversees expense budgets within approved allocations, provides monthly updates to year-end projections, and manages campus maintenance projects in accordance with client specifications and timelines. The position also develops cost-competitive, resource-efficient approaches to delivering a high volume of relatively small-dollar facility projects. The role serves as JLL Client Relationship Manager for an assigned campus and buildings, leading operations, maintenance, utility, and manufacturing support functions. It oversees critical engineering systems and environmental controls in laboratory and manufacturing spaces, manages validation and qualification protocols for regulated systems, and develops site-level goals and direct reports. The manager is responsible for operating expense performance, annual budgets, savings targets, and monthly variance analysis. This is an on-site position in Portsmouth, New Hampshire. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

At least 5 years of BioPharma facility management experience in a GMP/GxP environment.
Experience managing a budget and presenting to senior leadership.
Knowledge of Excel and ability to analyze data.
Proficiency with building automation systems (BAS) and computerized maintenance management systems (CMMS).
Understanding of cGMP engineering requirements, including qualification protocols (IQ/OQ/PQ).
Knowledge of laboratory-specific engineering systems, including fume hoods, biosafety cabinets, and specialized process equipment.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Bachelor's degree in Engineering (Mechanical, Chemical, or related discipline), or equivalent technical experience in laboratory/GMP facility systems.
Experience driving an OSHA-compliant safety program and maintaining environmental compliance related to facility operations, including air, water, and waste management.
Experience supporting compliant Environmental, Health and Safety training programs related to facility management operations.
Experience with utility system design and management, including clean steam, WFI systems, compressed air, and nitrogen.
Familiarity with engineering change control processes and validation documentation.

Responsibilities

Serve as JLL Client Relationship Manager for the assigned campus and buildings, coordinating communications with stakeholders and building users.
Establish and champion a Safety First culture while leading operations, maintenance, utility, and manufacturing support service functions.
Oversee critical engineering systems, including HVAC, cleanroom environments, specialized ventilation, process utilities, and backup power systems.
Continuously monitor and optimize environmental controls to maintain required laboratory and manufacturing space parameters.
Manage validation and qualification protocols for critical systems in compliance with FDA, EMA, and other regulatory requirements.
Develop site-level goals, manage direct reports, and develop team members for advancement opportunities.
Manage operating expenses to meet savings targets, develop annual budgets, and provide monthly variance analysis.
Manage expense budgets within approved allocations and provide monthly updates to year-end projections.
Oversee campus gray area (GAP) maintenance projects in accordance with client specifications and timelines.
Develop cost-competitive and resource-efficient methods for delivering high-volume, relatively small-dollar facility projects.