Senior Executive Housekeeper
LMLC OPERATIONS LLC•Clyde Park, MT
•Onsite
About The Position
The Executive Housekeeper is responsible for the overall supervision, management, and day-to-day operations of the housekeeping team and department, ensuring excellent customer service and all our members’ and guests' experience is always up to Crazy Mountain Ranch’s standards.
Requirements
- Minimum 3 years experience in a Supervisory/Management Housekeeping position in a Club or luxury resort overseeing housekeeping staff.
- Superior service skills.
- Intermediate knowledge of Microsoft Office products; Outlook, Word, Excel.
- Knowledge of proper cleaning techniques, requirements, and use of equipment.
- Knowledge of proper chemical handling.
- Detail-oriented and excellent organizational skills.
- Ensure confidentiality and security of all members, guests, and guest rooms.
- Ability to work a flexible schedule; mornings, nights, holidays, and weekends when needed.
- Fluency in English, both verbal and non-verbal.
- Ability to pass a criminal background screen.
Responsibilities
- Meet and greet members and guests with a smile and positive cheerful attitude.
- Provide exceptional member and guest service, thereby setting the standard for all employees.
- Responsible for recruiting, hiring, training, and supervising of all Housekeeping staff.
- Oversee all Housekeeping Supervisors and Housekeepers and ensure their daily tasks and responsibilities meet Crazy Mountain Ranch standards.
- Conduct routine inspections to ensure consistency and high quality.
- Provide feedback to the leadership team on the cleanliness and maintenance of all guest rooms, public and common areas, and look for areas for continued improvement.
- Manage budget and inventory controls, including maintaining inventory for all supplies, uniforms, and linens.
- Plan, organize, and monitor staff communication and meetings.
- Monitor and communicate all performance and administer appropriate disciplinary actions.
- Oversee and manage deep cleaning projects.
- Prepare employee schedules and oversee and authorize payroll for the department.
- Distribute and delegate workload to maximize productivity and make staffing adjustments accordingly.
- Assist with housekeeping duties and responsibilities when needed.
Benefits
- Medical, Dental, Vision insurance available
- Company-paid employee Life Insurance, Short-Term & Long-Term Disability
- 401K with Employer Match
- Paid Time Off
- Complimentary Meals while onsite at the Ranch
- Other Voluntary Insurance benefits available
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
