Executive Housekeeper

Lodging Dynamics•Miami Beach, FL

7d•Onsite

About The Position

The Executive Housekeeper monitors and directs housekeeping associates across room attendant, public area attendant, and houseperson functions. The role distributes room assignments according to occupancy, inspects rooms, and prepares weekly associate schedules based on business forecasts, payroll, budget, and productivity requirements. The Executive Housekeeper maintains cleanliness, service, and product quality standards in guest rooms, public spaces, bathrooms, offices, and meeting rooms; adheres to brand standards; and manages daily systems for tracking performance, payroll, time and attendance, and forecasting. In the first few months, the new hire will become familiar with the property and associates, then work within hotel operations in the housekeeping department, monitoring and directing housekeeping staff and leadership. The role contributes to the guest experience.

Requirements

Hotel housekeeping supervisory experience is required.
Ability to convey information and ideas clearly.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Ability to work well in stressful, high-pressure situations.
Effectiveness at listening to, understanding, clarifying, and resolving concerns and issues raised by coworkers and guests.

Responsibilities

Monitor and direct housekeeping associates in room attendant, public area attendant, and houseperson areas.
Distribute room assignments to staff based on occupancy.
Conduct room inspections.
Prepare weekly associate schedules according to business forecasts, payroll, budget, and productivity requirements.
Maintain cleanliness, service, and product quality standards for rooms, public spaces, bathrooms, offices, and meeting rooms.
Adhere to brand standards.
Manage daily systems to track performance, payroll, time and attendance, and forecasting.
Monitor and direct housekeeping staff and housekeeping leadership.