Senior Executive Assistant

Natus Neuro•Philadelphia, PA

About The Position

Natus Medical is seeking an experienced Senior Executive Assistant to serve as a trusted partner and first point of contact for the Chief Commercial Officer (CCO). This highly visible position manages executive priorities, coordinates leadership activities, and supports the global Commercial organization across regions and time zones. The role works closely with senior leadership and calls for sound judgment, discretion, and the ability to support broader business initiatives as the organization evolves. The successful candidate will help the CCO focus on strategic priorities, ensure leadership meetings are organized and productive, track commitments through to completion, and provide stakeholders with a responsive, professional, and well-organized Office of the CCO. The role is based on the U.S. East Coast, and the employee must work in the Eastern Time Zone. Occasional travel may be required to support important regional meetings.

Requirements

  • Bachelor’s degree in Business Administration or a related field, or equivalent experience.
  • 5–7+ years of experience supporting senior executives, ideally within a global commercial or sales organization.
  • Advanced Microsoft Office skills, including Outlook, PowerPoint, Word, and Teams, plus strong Excel proficiency.
  • Experience with travel, expense, and purchasing systems such as Concur and Oracle.
  • Exceptional organization, communication, prioritization, and attention to detail.
  • A proactive, service-minded approach, with sound judgment, discretion, and confidence working with senior leaders.
  • Ability to manage competing priorities, remain composed under pressure, and collaborate across the Americas, EMEA/APAC, and China.
  • Willingness to travel occasionally to support important regional meetings.

Nice To Haves

  • Medical device or healthcare industry experience.
  • Familiarity with Dayforce.

Responsibilities

  • Manage the CCO’s complex calendar, communications, domestic and international travel, expenses, correspondence, presentations, and reports; anticipate needs, track commitments, and handle confidential information discreetly.
  • Organize staff meetings, quarterly business reviews, town halls, and offsites; prepare agendas and materials, capture decisions, track action items, and coordinate leadership input.
  • Provide calendar, travel, expense, and administrative assistance to Commercial Leadership Team members as agreed with the CCO.
  • Maintain distribution lists, organizational charts, shared sites, and Teams channels.
  • Coordinate sales meetings, training events, customer and site visits, and Key Opinion Leader meetings, including logistics, venues, agendas, communications, and follow-up.
  • Liaise with other departments and executive offices, support projects, monitor timelines, process purchase orders and invoices, manage vendor arrangements, and track budgets.
  • Follow applicable Quality System procedures and demonstrate Natus’s North Star principles through patient-first thinking, teamwork, agility, accountability, respect, and continuous improvement.
  • Perform additional responsibilities as business needs evolve.
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