Sr. Executive Assistant - LillyDirect

Eli Lilly and Company•San Francisco, CA

About The Position

The Senior Executive Assistant serves as a strategic partner to LillyDirect’s Chief Marketing Officer and Chief Product & Technology Officer. The role manages executive operations, communications, scheduling, travel, and organizational effectiveness so both leaders can focus on building and scaling LillyDirect’s marketing, product, design, engineering, and technology capabilities. It operates in a fast-paced, highly visible environment requiring exceptional judgment, discretion, prioritization, and stakeholder management. The successful candidate anticipates needs, removes administrative barriers, coordinates across teams, and supports operational excellence across two critical leadership functions. Responsibilities include serving as an ambassador for the CMO and CPTO’s offices; managing complex calendars across time zones; coordinating leadership meetings and events; preparing agendas and briefing materials; acting as a liaison with internal and external stakeholders; drafting and coordinating executive communications; driving leadership priorities and tracking decisions and action items; coordinating onboarding, travel, and meeting logistics; improving executive-support processes; and assisting with budget, expense, invoice, and procurement activities. Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not sponsor work authorization or visas for this role. Compensation is anticipated at $33.89–$49.71, with actual compensation dependent on education, experience, skills, and geographic location. Full-time equivalent employees may also be eligible for a company bonus and a comprehensive benefits program.

Requirements

  • High school diploma or GED.
  • Five years of previous experience at the senior administrative assistant level.
  • Authorization to work in the United States on a full-time basis; Lilly will not provide work authorization or visa sponsorship for this role.
  • Exceptional organizational, communication, and time-management skills.
  • Ability to manage multiple competing priorities with minimal supervision.
  • Proven ability to handle confidential business information with discretion.
  • Strong executive presence and stakeholder-management skills.
  • Demonstrated ability to anticipate needs and operate proactively.
  • Strong project-management and problem-solving capabilities.

Nice To Haves

  • Strong proficiency with AI tools, including Claude and Copilot.
  • Experience supporting Vice President, Senior Vice President, or equivalent executive-level leaders.
  • Expert Microsoft Office skills across Outlook, Teams, Word, Excel, and PowerPoint.
  • Experience supporting multiple executives simultaneously.
  • Experience supporting leaders in product, technology, digital, marketing, consumer, healthcare, or high-growth organizations.
  • Ability to thrive in ambiguity and rapidly evolving business environments.
  • Experience coordinating executive recruiting, onboarding, and leadership events.
  • Ability to thrive in a highly matrixed, rapidly evolving environment.
  • Experience supporting geographically distributed teams.

Responsibilities

  • Serve as an ambassador for the offices of the CMO and CPTO, maintaining respectful, courteous, engaged, values-driven relationships.
  • Manage complex executive calendars across multiple time zones and align scheduling with business priorities and strategic objectives.
  • Identify scheduling conflicts, competing priorities, and opportunities to improve executive effectiveness.
  • Coordinate leadership meetings, operating reviews, business updates, executive staff meetings, and governance forums.
  • Prepare leaders with agendas, briefing materials, and proactive follow-up.
  • Manage logistics for executive visits, team offsites, recruiting activities, leadership events, and other engagements.
  • Serve as a primary liaison for the CMO and CPTO with internal and external stakeholders.
  • Draft, edit, review, and coordinate executive communications, presentations, talking points, and organizational announcements.
  • Facilitate communication between leadership teams, business partners, and cross-functional stakeholders.
  • Maintain strong working relationships across LillyDirect and Lilly enterprise functions, including Tech@Lilly, Global Marketing, and Global Customer Capabilities.
  • Maintain confidential, need-to-know, and sensitive information with discretion.
  • Drive execution of leadership priorities, special projects, and organizational initiatives.
  • Track leadership-meeting decisions and action items and ensure timely follow-up.
  • Assist with planning leadership team meetings, all-hands meetings, town halls, AMAs, offsites, and employee engagement events.
  • Maintain awareness of business priorities, organizational changes, hiring activities, and critical milestones.
  • Coordinate onboarding activities for new leaders and team members.
  • Coordinate complex domestic and international travel and prepare comprehensive itineraries.
  • Manage meeting logistics, including venue selection, catering, technology arrangements, and executive hosting needs.
  • Support leadership participation in enterprise meetings, external conferences, and industry events.
  • Identify opportunities to improve executive-support processes and business operations.
  • Partner with other LillyDirect administrative professionals to provide consistent executive support across the leadership team.
  • Support budget administration, expense reporting, invoice processing, and procurement activities as needed.
  • Contribute to a culture of operational excellence, customer focus, and teamwork.

Benefits

  • Company bonus eligibility, depending in part on company and individual performance.
  • Company-sponsored 401(k) eligibility.
  • Pension.
  • Vacation benefits.
  • Medical, dental, vision, and prescription drug benefits eligibility.
  • Healthcare and/or dependent day care flexible spending accounts.
  • Life insurance and death benefits.
  • Time-off and leave-of-absence benefits.
  • Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.
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